Transfer Center Coordinator (Per Diem, Variable)
About The Position
At NorthBay Health, the Transfer Center Coordinator facilitates and coordinates inbound and outbound patient transfers, including emergent and urgent tertiary transfers and consults from NorthBay Health to tertiary acute care hospitals. The role establishes systems that support cost containment and quality patient care and works collaboratively across NorthBay Health to ensure timely and appropriate transfers regardless of patient complaint or need. The coordinator liaises with the case management/utilization review team and Administrative Coordinator. Areas of focus include capitated patients, repatriations, emergent and urgent transfers, health plan notification calls, and re-triage of pediatric, trauma, stroke, and STEMI patients. The role also serves as a liaison among medical and nursing staff, pre-hospital personnel, referring centers, and external EMS agencies. This is a per diem position requiring at least four shifts each month, or more according to the department's per diem availability standard and process. Shifts are eight hours. A 10% per diem differential is included in the salary range, in addition to shift differentials.
Requirements
- Associate degree in a healthcare-related field.
- At least two years of related clinical experience.
- Excellent oral and written communication skills.
- Strong organizational skills and the ability to set priorities, work independently, and contribute effectively as a team member.
- Word processing skills.
- Ability to work efficiently in a fast-paced, high-pressure environment.
- Proficiency in healthcare IT systems and basic computer software.
Nice To Haves
- Bachelor's degree.
- Previous experience coordinating transfer services.
- Statistical and data management skills.
Responsibilities
- Facilitate and coordinate inbound and outbound patient transfers, including emergent and urgent tertiary transfers and consults to tertiary acute care hospitals.
- Set up systems that enable cost containment and quality patient care.
- Collaborate across NorthBay Health to facilitate timely and appropriate patient transfers.
- Liaise with the case management/utilization review team and the Administrative Coordinator.
- Focus on capitated patients, repatriations, emergent and urgent transfers, health plan notification calls, and re-triage of pediatric, trauma, stroke, and STEMI patients.
- Serve as a liaison among medical staff, nursing staff, pre-hospital personnel, referring centers, and external EMS agencies.
Benefits
- 10% per diem differential included in salary range
- Shift differentials
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
