About The Position

Deliver real estate transaction management services and functions for an allocated client property portfolio. The role manages lease events and transactions from initial market searches and negotiations through preparation, execution, and record-keeping, while ensuring compliance with client requirements, approval procedures, and conflict-of-interest processes. It also provides property market insight and maintains client and stakeholder relationships to support service excellence and operational efficiency across properties occupied by client agencies.

Requirements

  • At least 3 years of experience in property transactions and associated services, with a track record.
  • Current Real Estate Licence or Certificate of Registration.
  • Ability to obtain and hold an AGSVA Clearance and any additional associated Entity clearances.
  • Must be an Australian Citizen.
  • Ability to manage a variety of complex issues concurrently within tight operational deadlines.
  • Goal-oriented and focused on meeting performance targets.
  • Excellent client service and communication skills.
  • Ability to work well in a team environment.

Nice To Haves

  • Tertiary qualification in Property/Real Estate or equivalent, completed or in progress.

Responsibilities

  • Manage an allocated portfolio of critical dates and key lease events from end to end in line with client requirements.
  • Negotiate new and renewed leases, licenses, and other use agreements to support client service delivery requirements.
  • Manage market rent reviews in accordance with lease agreements and client requirements, engaging with the client, external landlords and representatives, and client-appointed valuers.
  • Manage make-good negotiations, including formal settlements, while coordinating with relevant stakeholders.
  • Conduct end-to-end market searches, engage external market stakeholders, present market findings and recommendations to the client, and manage administrative leasing requirements through execution of formal lease documentation.
  • Accurately maintain and update client Occupancy Agreements for leased properties occupied by client agencies.
  • Provide property market insight and input for client reports, presentations, and dashboards.
  • Follow client approval procedures, obtain formal instructions for transaction matters, and maintain communication confidentiality and audit trails for probity purposes.
  • Prepare and manage execution of leases, renewals, option letters, licenses, and other use agreements in line with changing client requirements.
  • Maintain comprehensive and accurate records of transactional matters.
  • Manage client and stakeholder relationships, establishing communication channels and holding regular meetings with the client counterpart and other key stakeholders.
  • Deliver operational, client, and customer agency service excellence across the portfolio, with a focus on transaction and leasing activities.
  • Integrate transaction services with other services being delivered.
  • Work with Government to improve operational efficiencies in the use of properties occupied by client agencies.
  • Manage actual, potential, and perceived conflicts of interest under client-endorsed JLL processes, including promptly notifying the client in writing, disclosing relevant information, and outlining proposed resolution or management activities.
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