Transaction Specialist (Procurement)

Vizient•Irving, TX
•$39,100 - $66,500

About The Position

The Transaction Specialist obtains status for purchase orders electronically transmitted from providers to suppliers that are not transmitted via Electronic Data Interchange (EDI). The role provides accurate and timely confirmation for non-EDI orders. The position coordinates work across the Transaction Management Application (TAM) within the eCommerce exchange platform and Outlook, gathers supplier acknowledgments, and uses reporting tools to monitor order status and team performance. Supplier phone calls to place or confirm orders account for approximately 40%-50% of the workday.

Requirements

  • At least 2 years of relevant experience.
  • Effective verbal and writing skills.
  • Excellent customer service skills and experience in customer service.
  • Ability to work in an open team environment.
  • Ability to work under tight deadlines and prioritize effectively.

Nice To Haves

  • Relevant degree preferred.
  • Experience with Microsoft Outlook, SQL, Excel, Word, and PowerPoint preferred.

Responsibilities

  • Coordinate efforts between the Transaction Management Application (TAM) within the eCommerce exchange platform and Outlook to confirm purchase orders.
  • Collect purchase order acknowledgment information from suppliers for unacknowledged purchase orders within predefined service level agreements.
  • Contact suppliers by phone at specific daily call times to place and/or confirm orders; this activity accounts for approximately 40%-50% of the day.
  • Create and maintain quality relationships with providers and suppliers to support provider satisfaction.
  • Collect and present statistical data using SQL, Excel, and PowerPoint following Team Performance Management Module (TPMM) guidelines.
  • Use TAM and Excel to run daily and monthly status reports.

Benefits

  • Comprehensive benefits plan
  • Incentive eligible
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