Transaction Management Ops Analyst- Funds Trade Support

Bank of America•Pennington, AL
•$25 - $37•Onsite

About The Position

The Transaction Management Ops Analyst is responsible for moderately complex transaction and fulfillment processing, including moving assets into and out of accounts. The work includes reconciliation, settlement, trade and transfer support, and providing quality service and operations support to internal business partners and external clients in accordance with established guidelines and procedures. Processes may carry medium to high monetary risk, and the role may assist in training less experienced team members. Within Funds Trade Support, the role handles trade corrections, manual trade exceptions, and other financial transactions in support of Mutual Fund Trading, including offshore funds. The incumbent works with internal and external partners such as Fund Families, Portfolio Managers, Trading desks, and Transfer Agents. The role calls for organization, the ability to manage multiple functions under tight deadlines, strong communication skills, and Microsoft Office knowledge.

Requirements

  • Ability to communicate trade information to external parties.
  • Ability to process manual trade instructions.
  • Ability to validate key control reports.
  • Ability to perform quality assurance.
  • Strong organizational skills.
  • Strong verbal and written communication skills.
  • Strong problem-solving and decision-making skills.
  • Time management skills.
  • Microsoft Office knowledge is required.

Nice To Haves

  • Moderate knowledge of investments and financial markets.
  • Typically requires 2 or more years of experience in operations functions.
  • Thorough working knowledge of the operational aspects of transactions and products.
  • Proficiency in Microsoft Office products, including advanced Excel skills.

Responsibilities

  • Perform moderately complex transaction processing and reconciliation with medium to large monetary impact according to written guidelines and procedures.
  • Respond to moderately complex client inquiries through various channels to support operational efficiency and quality client service.
  • Analyze and resolve moderately complex transactions that require escalations and exceptions.
  • Identify risks and opportunities for process improvements based on an understanding of how work affects other operational units.
  • Handle trade corrections, manual trade exceptions, and other financial transactions supporting Mutual Fund Trading, including offshore funds.
  • Communicate trade information to external parties and process manual trade instructions.
  • Validate key control reports and perform quality assurance.
  • Collaborate with Fund Families, Portfolio Managers, Trading desks, Transfer Agents, and other internal and external business partners.
  • Assist in training less experienced team members.

Benefits

  • Industry-leading benefits
  • Paid time off
  • Resources and support for employees
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