Transaction Management Ops Analyst
Bank of America•Jacksonville, FL
•Onsite
About The Position
This job is responsible for moderately complex transaction and fulfillment processing, including moving assets into and out of accounts. It includes reconciliation, settlement, trade and transfer support, and providing quality service and operations support to internal business partners and external clients in accordance with established guidelines and procedures. The role handles operational processes that may carry medium to high levels of monetary risk and assists in training less experienced team members.
Requirements
- Must be a current Year Up intern with Bank of America.
Responsibilities
- Perform moderately complex transaction processing and reconciliation with medium to large monetary impact according to established written guidelines and procedures.
- Respond to moderately complex client inquiries through numerous channels to support operational efficiency and quality client service.
- Analyze and resolve moderately complex transactions requiring escalations and exceptions.
- Proactively identify risk and opportunities for process improvements based on an understanding of how the work impacts other operational units.
Benefits
- Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
