Transaction Analyst

Cushman & Wakefield•Phoenix, AZ

About The Position

The Transaction Analyst oversees and manages data aspects of real estate transaction services for a national Financial Services client. The role monitors internal and external workflows to ensure consistent service quality and work product, and performs complex transactions as required. The position is responsible for validating transaction data and maintaining accuracy and timelines from initiation through execution and closeout. It coordinates with internal stakeholders, external partners, and business clients; manages milestones, approvals, documentation, and deadlines; reviews transaction documents; communicates status, risks, issues, and required actions; and identifies potential obstacles before they affect timelines. The role also calculates and invoices commissions, balances ledgers, gathers supporting documentation, and inputs data into a revenue accounting program. It supports process improvements and operational excellence while ensuring compliance with company policies, controls, and governance requirements. Working hours are 8 AM to 5 PM in the Central or Mountain time zone. The work is of a general office nature and involves computer use for up to eight hours a day.

Requirements

  • Minimum typing speed of 45 words per minute.
  • Proficiency with applicable software and hardware, including Microsoft Office applications, primarily Outlook, Word, Excel, and Teams, and the ability to learn new applications quickly.
  • Strong ownership of assigned transactions and follow-through to completion.
  • Ability to take initiative to resolve issues independently when appropriate.
  • Ability to meet commitments and deadlines consistently and manage competing priorities in a fast-paced environment.
  • Attention to detail while handling a high volume of transactions.
  • Strong follow-up and follow-through skills.
  • Professional, constructive communication with stakeholders, Transaction Managers, and associates at all levels.
  • Ability to respond to requests promptly, provide clear status updates, and proactively raise concerns.
  • A bachelor's degree, at least 2 years of relevant work experience, or a similar combination of education and experience.
  • Familiarity with and understanding of lease language and terms.
  • Critical thinking, self-management, and problem-resolution skills.
  • Excellent interpersonal skills and ability to work in a team environment.
  • Excellent oral and written communication skills.
  • Initiative and urgency in meeting or exceeding deadlines.
  • Detail-oriented, able to handle multiple projects simultaneously, professional, and customer-service oriented.

Responsibilities

  • Validate transaction data and ensure accuracy and adherence to timelines throughout the transaction portfolio, from initiation through execution and closeout.
  • Coordinate with internal stakeholders, external partners, and business clients.
  • Manage transaction milestones, approvals, documentation, and critical deadlines to keep transactions moving forward.
  • Review transaction documentation for accuracy, completeness, and adherence to established processes.
  • Communicate status updates, issues, risks, and required actions to stakeholders clearly and promptly.
  • Use critical thinking, training, historical similarities, and standard operating procedures to manage, review, and validate a high volume of transactions.
  • Identify and escalate potential delays or obstacles before they affect project timelines.
  • Calculate and invoice commissions and balance ledgers, including gathering supporting documentation and entering data into a revenue accounting program.
  • Support process improvements and operational excellence initiatives.
  • Ensure compliance with company policies, controls, and governance requirements.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life insurance
  • Disability insurance
  • Paid and unpaid time away from work
  • Competitive pay
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