Training Support Specialist

Pinnacle Home Care • Oldsmar, FL

3d

About The Position

Pinnacle Home Care is seeking a Training Support Specialist to support mentorship and training for its home healthcare team. The role builds constructive relationships with trainees, works with subject matter experts and leadership to develop and maintain training materials, and creates engaging learning experiences that promote practical application of job-specific skills. The specialist monitors trainee progress, assesses training effectiveness, provides additional education when needed, and shares progress and recommendations with leadership. The position requires travel as needed to support business operations.

Requirements

• Must be a current Clinical Manager at Pinnacle Home Care.
• Demonstrated experience in training, mentoring, or coaching roles.
• Strong understanding of home healthcare operations, industry regulations, and patient care standards.
• Excellent written and verbal communication skills and ability to build and maintain strong interpersonal relationships.
• Proficiency in training platforms and tools, Microsoft Office Suite, and electronic medical record (EMR) systems.
• Skill in delivering engaging and effective presentations.
• Experience developing and implementing standard operating procedures (SOPs).

Responsibilities

• Build supportive and constructive connections with individuals participating in mentorship or training.
• Collaborate with subject matter experts and the training team to design, update, and develop training materials aligned with industry standards, best practices, and organizational goals.
• Develop and implement mentorship programs that provide ongoing guidance and support for team members’ professional and personal growth.
• Work with leadership to create engaging, interactive training modules that promote active learning, critical thinking, and practical application of job-specific skills and tasks.
• Use real-world examples, case studies, and simulation exercises to improve participants’ understanding and retention.
• Monitor mentees’ and trainees’ progress through regular assessments and evaluations, and provide additional education as identified.
• Analyze training effectiveness and identify areas where additional support or training could improve individual and team performance.
• Work with other trainers and leadership to foster collaboration, share best practices, and promote knowledge exchange.
• Communicate with leadership and management about the progress, challenges, and successes of training and mentoring programs.
• Stay current with industry trends, advancements, and regulatory changes to keep training materials relevant and up to date.
• Travel as needed to support business operations.

Benefits

• Free continuing education units (CEUs) to support licensure and career advancement.
• Employee referral program with rewards.
• Flexible scheduling.
• Supportive, collaborative, and forward-thinking team culture.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed