Training Support Coordinator

Great Southern Bank • Springfield, MO

5d • $15 - $17

About The Position

The Training Support Coordinator provides administrative support to Great Southern Bank’s training department, which coordinates continuing education for bank employees. The role supports training correspondence, materials, reporting, meeting arrangements, and other departmental functions. It works with the Director of Training to organize training programs and initiatives, coordinate instructor-led training and related logistics, maintain training calendars, monitor completion of required training, and support departmental objectives and regulatory compliance. The position also provides professional customer service to visitors and callers and performs other related duties as assigned.

Requirements

• High school diploma or GED.
• Six months to one year of related experience and/or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Advanced experience with PowerPoint.
• Basic experience with alphanumeric data entry, Excel, and word processing.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
• Valid driver’s license and/or ability to travel to other Great Southern Bank locations as needed.
• Ability to meet the stated physical requirements, including occasionally lifting or moving up to 25 pounds, with reasonable accommodations available.

Nice To Haves

• Clerical experience is preferred.

Responsibilities

• Coordinate and organize training programs and initiatives with the Director of Training, including scheduling instructor-led training, loading courses into the LMS, preparing and dispatching training materials, arranging instructor travel and meals when applicable, and maintaining internal training calendars.
• Receive visitors and incoming telephone calls and provide customer service and assistance.
• Schedule and coordinate meetings, training sessions, and other departmental functions while maintaining a professional and welcoming environment.
• Monitor training assignments and employee progress, maintain accurate records, and follow up on outstanding requirements to support completion of core training objectives.
• Support departmental goals and initiatives and help ensure training activities align with corporate objectives, organizational standards, and applicable regulations and statutes.
• Maintain working knowledge of applicable banking regulations and support the implementation of regulatory requirements through training programs and department activities.
• Maintain regular and reliable attendance, punctuality, and professional appearance; communicate clearly through in-person conversations, telephone, email, and written correspondence; and follow company policies and applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED