Training Support Coordinator

Great Southern Bank • Springfield, MO

4d

About The Position

The Training Support Coordinator provides administrative support for Great Southern Bank’s training department, which provides and coordinates continuing education for employees. The role supports correspondence, training-material updates, report preparation, meeting arrangements, and other departmental functions.

Working with the Director of Training, the coordinator organizes training programs and initiatives, including instructor-led training schedules, LMS setup, training-material distribution, instructor travel and meal arrangements when applicable, and internal training calendars. The role also provides visitor and telephone support, coordinates meetings and training sessions, monitors training assignments and employee progress, and maintains accurate training records.

The coordinator supports departmental goals and corporate objectives, and helps ensure training activities align with organizational standards and applicable banking regulations. The role requires regular attendance, clear communication, a professional appearance, and compliance with company policies and applicable laws, including BSA/AML requirements.

Requirements

• High school diploma or GED.
• Six months to one year of related experience and/or training.
• Regular use of a desktop or laptop computer, basic operating systems, and specialized software systems.
• Advanced experience with PowerPoint.
• Basic experience with alphanumeric data entry, Excel, and word processing.
• Ability to perform arithmetic with whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
• Valid driver's license and/or ability to travel to other Great Southern Bank locations as needed.

Nice To Haves

• Clerical experience is preferred.

Responsibilities

• Coordinate and organize training programs and initiatives with the Director of Training, including scheduling instructor-led training, loading courses into the LMS, preparing and dispatching materials, arranging instructor travel and meals when applicable, and maintaining internal training calendars.
• Receive visitors and incoming telephone calls, providing customer service and assistance.
• Schedule and coordinate meetings, training sessions, and other departmental functions while maintaining a professional and welcoming environment.
• Assist with monitoring training assignments, tracking employee progress, maintaining accurate records, and following up on outstanding training requirements.
• Support the Director of Training in accomplishing departmental goals and initiatives, ensuring training activities align with corporate objectives, organizational standards, and applicable regulations and statutes.
• Maintain working knowledge of applicable banking regulations and ensure training programs and departmental activities support regulatory implementation and compliance.
• Maintain regular and reliable attendance, punctuality, and professional appearance.
• Communicate clearly and effectively in person, by telephone, email, and written correspondence.
• Adhere to company policies and procedures and applicable banking rules, regulations, and laws, including BSA/AML requirements.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED