Training Support Analyst
About The Position
The Training Support Analyst provides operational and logistical support for the planning, organization, and delivery of technical training pathways and programs that develop workforce capabilities across NYPA’s Operations. This role supports the execution of instructor-led training, technical learning events, certification programs, and continuing education initiatives. The position works closely with training program managers, instructors, and subject matter experts to scope and develop structured learning pathways and workforce development initiatives. The analyst also supports engineering teams in developing and submitting technical presentations to be reviewed by a 3rd party for CEU credits.
Requirements
- MS Office 365, including Co Pilot
- Learning Management Platforms
- Program and project coordination
- Stakeholder and instructor support
- Data tracking and training reporting
- Strong organizational and communication skills
- Ability to manage multiple training events and deadlines
- Bachelor’s degree or equivalent required.
- 2–4 years of experience coordinating training programs, learning events, or workforce development initiatives.
Nice To Haves
- PMP a plus.
- Experience supporting technical, operational, or workforce training programs preferred.
Responsibilities
- Collaborate with program managers, operations leaders, and technical subject matter experts to support program delivery.
- Support the logistics of technical training sessions, workshops, and certification programs.
- Manage training calendars and the department SharePoint site to support multiple learning events across departments.
- Collaborate with training program managers to support the development and implementation of structured technical training pathways and curricula.
- Manage logistics for classroom and facility-based training sessions.
- Prepare training rooms, equipment, materials, and instructional resources.
- Work with technical training clerks to support participant registration, enrollment, and attendance tracking.
- Support engineering teams and training leadership in identifying CEU and PDH eligible training programs that are aligned with discipline specific learning paths.
- Assist with preparation and organization of training documentation required for accrediting organizations.
- Serve as a point of contact for training participants and facilitators.
- Support evaluation of training programs and continuous improvement efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
