Training Specialist

Quaker Eldon•Eldon, MO

1d•$21 - $22•Onsite

About The Position

The Production Progression Liaison works with new and existing production staff on advancement opportunities. The position will check in with new employees at 30, 60 and 90 days of employment to support them through their transition into their new roles ensuring they stay on track for success. The Production Progression Liaison serves as a point of contact for employee success in their position and beyond.

Requirements

Proficient with Microsoft Office software: Excel, Word, Outlook
Proficient knowledge of Quaker's Employee Handbook
Proficient knowledge of Quaker's production policies and procedures
Minimum 1-2 Years of Manufacturing Experience
Customer Service Focused
Time Management
Communication Proficiency and Listening
Emotional Intelligence
Organization
Multitasking
Positive Attitude
Team Based Mindset
Safety and Quality Focused

Nice To Haves

High school diploma or a passed General Education Development test preferred

Responsibilities

Spend time daily checking in with new employees in their 30, 60 and 90 days of employment to support them in their new role and document their progress
Assist Production Leads with coaching production staff on items affecting their progression such as compliance with safety, quality and efficiency components or the employee's mastery of the department jobs
Inform production staff of progression or transfer opportunities within Quaker that are available to them
Educate production staff on Quaker's attendance points policy, encourage and track progress to stay in compliance
Track promotions within and transfers between departments
Communicate daily with Production Leads about the progress new hires are making
Communicate daily with new hires, gather an understanding of the jobs they enjoy more than others
Support Production Leads in their completion of Progress Reports for new hires - emphasizing to new hires any topics that need additional focus
Promote the Mentor Program to production employees, explain its benefit, support by attending bimonthly training meetings and encouraging the post floor activities that reinforce the training topic
Present weekly on relevant topics during New Employee Orientation
Collaborate closely with the Talent Management Team and HR Generalist to proactively address and fulfill employee needs, ensuring timely resolution and alignment with organizational policies and objectives
Gather an understanding of each department's production needs and the pay progression opportunities for employees in each department
Gather and maintain a fluent knowledge of the Employee Handbook, specifically the Attendance policy; Paid Time Off, Work Safe Attendance Premium Incentive, Referral Program, Drug-Free Workplace Policy, Use of Mobile Devices and the Employment Conduct and Work Rules sections to coach employees and answer frequently asked questions.
Understand Pay Progression process and how employees can move through that process, encourage production employees to learn more to progress in their departments and into other production lines
Verify Production Leads keep training board data up to date with the correct employees and their mastery of each position on the production line
Prompt and regular attendance at an assigned work location.
Interact and communicate with employees and customers in an appropriate manner.
Availability on site to confer with staff members with whom the employee must interact on a regular basis.
Communicate via email, prepare reports and work schedules.
Review and analyze data and information concerning advancement opportunities for their customers – the employees of Quaker.
Plan and prioritize a schedule to meet with new employees at 30, 60 and 90 days of employment
Complete assigned tasks/projects in a timely manner.