Training Specialist - Chattanooga, TN

Walden Security•Chattanooga, TN

About The Position

The Training Specialist supports the organization’s learning technologies and development activities by developing instructional materials, working with others to implement learning programs, and completing other technical projects as assigned. The role plans and coordinates virtual and live training events; prepares related materials; and makes recommendations about course design, technology, and delivery methods. Working with subject matter experts, the specialist develops instructional content and products, adapts content for different learners, and creates tools to evaluate training effectiveness. The role also manages eLearning initiatives and supports the learning management system, including course uploads and publishing, user roles and permissions, and help desk assistance. The employee is expected to uphold the organization’s culture and branding integrity. The position has no supervisory responsibilities. The work takes place in a fast-paced, high-stress environment. The role requires a high school diploma or GED and one year of experience developing training content and working with a learning management system; an associate’s degree is preferred. Experience in the security industry is not necessary. Candidates must be able to pass a drug screen and criminal background check. Pay rate: $50,000 per year.

Requirements

Minimum high school diploma or GED.
One year of experience developing training content and working with a learning management system.
Ability to read, analyze, and interpret general business and professional materials, technical procedures, and governmental regulations in English.
Ability to write reports, internal business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to solve practical problems, interpret varied instructions, and work with limited standardization.
Computer skills with Microsoft Office and learning management systems.
Ability to pass a drug screen and criminal background check.
Ability to work in a fast-paced, high-stress environment.
Ability to meet the stated physical demands, including occasionally lifting or moving up to 25 pounds.

Nice To Haves

Associate’s degree preferred.
Experience with Adobe Creative Suite, including InDesign, Photoshop, or Illustrator.
Experience with Adobe Captivate, Lectora, Articulate 360, or similar e-learning software.
Ability to learn other software programs as needed.
Experience in the security industry is not necessary.

Responsibilities

Plan and coordinate virtual and live training events.
Prepare materials and planning activities for training events.
Present and make recommendations regarding course design, technology, and instructional delivery options.
Work with subject matter experts to gather information and develop instructional content and materials, including lesson plans, guides, presentations, infographics, reference guides, and checklists.
Adapt instructional content or delivery methods for different levels or types of learners.
Develop measurement tools to evaluate the effectiveness of instruction or training interventions.
Manage eLearning initiatives and course development.
Research and evaluate emerging instructional technologies or methods.
Assist with learning management system administration, including uploading course content, publishing online courses such as SCORM, and modifying instructor-led sessions.
Provide LMS help desk support by researching and resolving issues and problems.
Create, assign, and manage LMS user roles and permissions.
Uphold the organization’s culture and branding integrity.
Complete other technical projects and tasks as assigned.