Training Specialist - Chattanooga, TN

Walden Security•Chattanooga, TN

About The Position

The Training Specialist supports the organization’s learning technologies and development activities by developing instructional materials, collaborating with others to implement learning programs, and completing technical projects as assigned. The role coordinates and prepares for virtual and live training events, contributes recommendations on course design and delivery, and works with subject matter experts to create instructional content for different learner types. It also manages eLearning development and supports the learning management system, including course publishing, user roles and permissions, and help desk troubleshooting. The position is expected to uphold organizational culture and branding standards and operate effectively in a fast-paced, high-stress environment. The position has no supervisory responsibilities.

Requirements

Minimum high school diploma or GED.
At least one year of experience developing training content and working with a learning management system.
Ability to pass a drug screen and criminal background check.
Ability to read, analyze, and interpret business and technical materials in English, and to write reports, correspondence, and procedure manuals.
Ability to present information and respond to questions from groups, managers, clients, customers, and the public.
Basic arithmetic ability using whole numbers, fractions, and decimals.
Ability to solve practical problems and interpret written, oral, or schedule-based instructions.
Computer skills with Microsoft Office and learning management systems.
Ability to work in a fast-paced, high-stress environment.
Ability to talk and hear regularly; frequently stand, walk, sit, and use hands to handle or feel objects; occasionally reach, climb or balance, stoop, kneel, crouch, or crawl; and occasionally lift or move up to 25 pounds.
Required vision abilities include close and distance vision, depth perception, adjusting focus, and distinguishing basic colors.

Nice To Haves

Associate’s degree preferred.
Experience in the security industry is not necessary.
Experience with Adobe Creative Suite, including InDesign, Photoshop, or Illustrator.
Experience with Adobe Captivate, Lectora, Articulate 360, or similar e-learning software.
Ability to learn other software programs as needed.

Responsibilities

Plan and coordinate virtual and live training events.
Prepare materials and planning activities for training events.
Present and make recommendations regarding course design, technology, and instructional delivery options.
Work with subject matter experts to gather information and develop instructional content and products, including lesson plans, student and instructor guides, presentations, infographics, quick reference guides, and checklists.
Adapt instructional content or delivery methods for different learner levels or types.
Develop tools to measure the effectiveness of instruction or training interventions.
Manage eLearning initiatives and course development.
Research and evaluate emerging instructional technologies and methods.
Support all aspects of the learning management system, including uploading course content, publishing SCORM courses, and modifying instructor-led sessions.
Provide LMS help desk support by researching and resolving issues and problems.
Create, assign, and manage roles and permissions for LMS users.
Exemplify the organization’s culture and philosophies and ensure branding integrity.
Complete other technical projects and tasks as assigned.