Program Specialist Training
About The Position
The Training Specialist uses professional experience as a law enforcement officer to strengthen the National Center for Missing & Exploited Children’s national training strategy. The position creates, facilitates, and manages the logistics of training programs and their related reporting requirements. It is part of the Content & Community Engagement Division’s Community Engagement Department and is based in Alexandria, Virginia; Lake Park, Florida; or Austin, Texas. The role reports to the Program Manager of Training and has no supervisory responsibilities. The position generally works Monday through Friday, 9:00 a.m. to 5:30 p.m., for at least 37.5 hours across five days per week, unless otherwise required or approved by management. Occasional evenings and/or weekends may be required. A hybrid schedule is available, with up to three days of telework. Out-of-town travel may be required, up to 25%.
Requirements
- A bachelor’s degree in Criminal Justice, Communication, Business, Public Administration, or Adult Education, or equivalent experience.
- Experience in training and curriculum development, focused on law enforcement and/or other child-protection audiences.
- Excellent organizational and interpersonal skills.
- Demonstrated collaboration and cross-functional teamwork skills.
- Ability to prioritize and complete multiple tasks successfully with attention to detail.
- Excellent written and oral communication, interpersonal, organizational, and general-office skills.
- Proficiency with word-processing, spreadsheet, and database software.
- Adaptability and flexibility, and ability to work both as part of a team and independently.
- Ability to handle highly sensitive material and information and maintain its integrity and confidentiality.
Nice To Haves
- Experience as a law enforcement officer with exposure to child-protection or child-safety issues is strongly preferred.
- Experience implementing training through multidisciplinary strategies is preferred.
Responsibilities
- Serve as a project lead on the development of NCMEC trainings.
- Facilitate in-person training programs in collaboration with the Training Program Manager.
- Provide input and feedback on current in-person training curriculum to support best-practice implementation.
- Help develop quality training presentations by identifying and cultivating a network of skilled internal and external instructors.
- Support data collection and reporting for funding support, program monitoring, and evaluation.
- Assist the Training Team in identifying additional opportunities to train law enforcement and child-serving professionals.
- Support administration of the learning management platform.
- Collaborate with Program Managers on outreach and marketing or promotion of training programs and operational resources to increase service utilization.
- Provide administrative support for training attendees, including processing applicants and managing communications before, during, and after training.
- Support Community Engagement Team quality controls to ensure presentations and other training assets are accurate and consistent with NCMEC branding.
- Coordinate regularly with Outreach staff to align training and outreach efforts.
- Attend conferences and public-speaking engagements and provide presentations, tours, training, and department representation when directed.
- Manage and update grant deliverables when applicable.
- Promote and exhibit loyalty to NCMEC and its mission of protecting children worldwide, and maintain a professional image.
- Communicate courteously and professionally with coworkers, management, law enforcement officials, and others.
- Follow regulations, policies, work procedures, and instructions.
- Respond promptly to telephone calls and correspondence.
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What This Job Offers
Job Type
Full-time
