Program Specialist Training

National Center for Missing & Exploited Children•Lake Park, FL

3d•Hybrid

About The Position

The Training Specialist uses professional experience as a law enforcement officer to strengthen the National Center for Missing & Exploited Children’s training program. The role creates, facilitates, and manages the logistics of training programs and related reporting as part of NCMEC’s national training strategy. The position works with the Training Program Manager, the Training Team, Program Managers, Outreach staff, and internal and external instructors to deliver and promote training for law enforcement and child-serving professionals. The position is based in Alexandria, Virginia; Lake Park, Florida; or Austin, Texas. It is generally scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m., for at least 37.5 hours across five days, with occasional evenings and/or weekends. A hybrid schedule is available with up to three telework days. Out-of-town travel may be required, up to 25%. The role has daily public contact and exercises no supervision.

Requirements

Bachelor’s degree in Criminal Justice, Communication, Business, Public Administration, or Adult Education, or equivalent experience.
Experience in training and curriculum development, focused on law enforcement and/or other child-protection audiences.
Excellent organizational and interpersonal skills.
Demonstrated collaboration and cross-functional teamwork skills.
Ability to prioritize and complete multiple tasks with attention to detail.
Excellent written and oral communication, interpersonal, organizational, and general-office skills.
Proficiency with word-processing, spreadsheet, and database software.
Adaptability and flexibility, and ability to work as part of a team or independently.
Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

Nice To Haves

Experience as a law enforcement officer, with exposure to child-protection or child-safety issues, is strongly preferred.
Experience implementing training through multidisciplinary strategies is preferred.

Responsibilities

Serve as a project lead on the development of NCMEC trainings.
Facilitate in-person training programs in collaboration with the Training Program Manager.
Provide input and feedback on in-person training curriculum to support best-practice implementation.
Help develop quality training presentations by identifying and cultivating a network of skilled internal and external instructors.
Support data collection and reporting for funding, program monitoring, and evaluation.
Help identify additional training program opportunities for law enforcement and child-serving professionals.
Support administration of the learning management platform.
Collaborate with Program Managers to increase outreach and promotion of training programs and related operational resources.
Provide administrative support for training attendees, including processing applicants and managing communications before, during, and after training.
Support quality controls to ensure presentations and training assets are accurate and consistent with NCMEC branding.
Coordinate regularly with Outreach staff to align training and outreach efforts.
Attend conferences and public speaking engagements; provide presentations, tours, training, and departmental representation when directed.
Manage and update grant deliverables when applicable.
Promote NCMEC’s mission and a professional image; communicate courteously and professionally; follow regulations, policies, procedures, and instructions; and respond promptly to calls and correspondence.