Program Specialist (Training Coordinator)

Veterans Health Administration • Tucson, AZ

5d • Onsite

About The Position

The Program Specialist (Training Coordinator) serves as the Program Specialist/Training Coordinator for the Health Administration Service (HAS) at the Southern Arizona VA Health Care System. The primary responsibility is developing and implementing ongoing training programs for HAS employees and staff in other services. The position works as part of HAS and independently develops, reviews, analyzes, implements, and evaluates training courses and programs relating to areas such as Eligibility/Enrollment, Access to Care, Beneficiary Travel, Scheduling, Ward Administration, Admissions, and Special Programs. The role also secures subject matter experts, represents HAS operations on facility and/or VISN-wide committees, assists the Education Committee, serves as HAS Tuition Support Coordinator, and monitors quality program implementation and indicators. The position is scheduled Monday through Friday, 7:30 a.m. to 4:00 p.m. Telework may be authorized; the position is not virtual.

Requirements

• U.S. citizenship.
• Complete the application, questionnaire, and required online assessment.
• Male applicants born after December 31, 1959, must be registered with Selective Service.
• Obtain and maintain a valid state driver's license.
• Complete a background/security investigation and required onboarding steps.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
• Serve a one-year probationary period.
• For current or former federal employees subject to time-in-grade rules, have 52 weeks at GS-7 for the GS-9 position and submit appropriate SF-50 documentation.
• Qualify through one year of specialized experience equivalent to at least GS-7, such as administrative program support, data collection and reporting, maintaining files and databases, coordinating training sessions, or supporting implementation of training programs; alternatively, qualify through the specified graduate education or a combination of qualifying education and experience.
• Submit transcripts if education is used to meet qualification requirements; qualifying education must be from an accredited institution recognized by the U.S. Department of Education.

Responsibilities

• Develop and administer training programs for Health Administration Service staff and administrative employees throughout the facility, outpatient clinics, and CBOCs.
• Independently develop, review, analyze, implement, and evaluate HAS-related training courses and programs.
• Secure subject matter experts for training courses and programs.
• Participate on facility and/or VISN-wide committees representing HAS operations.
• Provide information and assistance to the Education Committee as a HAS representative.
• Serve as the Tuition Support Coordinator for HAS.
• Monitor quality program implementation and indicators to verify adherence to requirements, prevent errors, and eliminate ineffective work practices.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• VA may grant newly appointed federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, subject to request and approval before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level