Training Specialist

Veros Credit, LLC • Fort Worth, TX

12d

About The Position

The Training Specialist assists in designing, developing, and delivering training programs for various departments using a variety of media. Training covers general and specific topics, including new-hire training, on-the-job training, and advanced courses. The role evaluates training tools and strategies, assesses employee and company training needs, administers and evaluates programs, develops instructional materials, and delivers training through varied formats. The specialist works with management to stay current on policy, procedure, and business initiatives, and uses attendee feedback to improve training content and presentation.

Requirements

• At least 3 years of progressive training experience in the consumer finance industry.
• Strong knowledge of curriculum and training design, instruction for individuals and groups, and measurement of training effects.
• Effective leadership and motivational skills.
• Strong written, verbal, analytical, and presentation skills.
• Ability to interact with others professionally and efficiently.
• Proficiency with Microsoft applications, including Word, Excel, Outlook, PowerPoint, and Visio.
• Ability to travel domestically and internationally up to 20%.
• Bachelor's degree or equivalent work experience.

Nice To Haves

• Auto finance industry experience.
• Virtual training experience.
• Bilingual English/Spanish.

Responsibilities

• Evaluate new training tools and revise instructional strategies as needed to meet the Company's training needs.
• Monitor, evaluate, and record training activities to assess program effectiveness.
• Administer training programs that help employees maintain or improve job skills.
• Assess training needs through surveys, employee interviews, focus groups, and consultations with management.
• Organize and develop training procedure manuals, guides, handouts, and visual course materials.
• Present information using varied instructional techniques and formats, including role playing, simulations, team exercises, group discussions, videos, and lectures.
• Design, plan, organize, and direct departmental and companywide training for employees.
• Develop alternative training methods when expected results are not achieved.
• Work with the management team to stay updated on changes in policy, procedure, and business initiatives.
• Collect feedback from training attendees to improve future content and presentations.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Flexible Spending Accounts (FSA)
• Accident, hospital, and indemnity insurance
• Short-term and long-term disability insurance
• Employee Assistance Program (EAP)
• 401(k) plan
• Tuition reimbursement
• Paid holidays
• Paid time off (PTO)
• Transportation reimbursement benefit for mass transit, carpooling, and plug-in electric vehicles
• Referral bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks coffee, latte, and espresso machine
• Company events and holiday activities
• Free quarterly meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level