Training Specialist - Chattanooga, TN

Walden Security•Chattanooga, TN

About The Position

The Training Specialist supports the organization’s learning technologies and development activities by creating instructional materials, collaborating with others to implement learning programs, and completing technical projects as assigned. The role supports Learning & Development functions, including coordinating virtual and in-person training, developing and adapting course materials, evaluating training effectiveness, managing eLearning initiatives, and assisting with administration and support of the learning management system (LMS). The position also helps uphold organizational culture and brand integrity and has no supervisory responsibilities. The role requires the ability to work in a fast-paced, high-stress environment. Physical duties include regularly talking or hearing; frequently standing, walking, sitting, and handling objects; occasionally reaching, climbing or balancing, stooping, kneeling, crouching, or crawling; and occasionally lifting or moving up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Minimum high school diploma or GED.
At least one year of experience developing training content and working with a learning management system.
Ability to read, analyze, and interpret general business and professional materials, technical procedures, and governmental regulations in English.
Ability to write reports, internal business correspondence, and procedure manuals, and to present information effectively and respond to questions.
Basic arithmetic skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
Ability to solve practical problems, interpret varied instructions, and work with limited standardization.
Computer skills with Microsoft Office and learning management systems.
Ability to pass a drug screen and criminal background check.
Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

Associate’s degree preferred.
Experience with Adobe Creative Suite, including InDesign, Photoshop, or Illustrator.
Experience with Adobe Captivate, Lectora, Articulate 360, or similar e-learning software.
Experience in the security industry is not necessary.

Responsibilities

Plan and coordinate virtual and live training events.
Prepare materials and planning activities for training events.
Present and make recommendations about course design, technology, and instructional delivery options.
Work with subject matter experts to develop instructional content and products, including lesson plans, student and instructor guides, presentations, infographics, quick reference guides, and checklists.
Adapt instructional content or delivery methods for different learner levels or types.
Develop tools to evaluate the effectiveness of instruction or training interventions.
Manage eLearning initiatives and course development.
Research and evaluate emerging instructional technologies and methods.
Assist with LMS administration, including uploading course content, publishing online courses such as SCORM, and modifying instructor-led sessions.
Provide LMS help desk support by researching and resolving issues.
Create, assign, and manage LMS user roles and permissions.
Uphold organizational culture and ensure branding integrity.