Training Specialist - Chattanooga, TN

Walden Security•Chattanooga, TN

About The Position

The Training Specialist supports the organization’s Learning & Development activities and technologies by developing instructional materials, collaborating with others to implement learning programs, and completing technical projects as assigned. The role plans and coordinates virtual and live training events; works with subject matter experts to develop instructional content and materials; adapts content and delivery for different learners; and evaluates training effectiveness. It also manages eLearning initiatives and supports the learning management system, including course publishing, user permissions, and help desk troubleshooting. The position has no supervisory responsibilities and is expected to uphold organizational culture and branding integrity. The role requires the ability to work in a fast-paced, high-stress environment. Physical demands include regularly talking or hearing; frequently standing, walking, sitting, and using hands; occasionally reaching, climbing or balancing, stooping, kneeling, crouching, or crawling; and occasionally lifting or moving up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or GED required.
One year of experience developing training content and working with a learning management system.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English.
Ability to write reports, internal business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups, managers, clients, customers, and the public.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
Ability to solve practical problems and interpret instructions in written, oral, or schedule form.
Computer skills with Microsoft Office and learning management systems.
Ability to pass a drug screen and criminal background check.
Ability to work in a fast-paced, high-stress environment.

Nice To Haves

Associate’s degree preferred.
Experience with Adobe Creative Suite, including InDesign, Photoshop, or Illustrator.
Experience with Adobe Captivate, Lectora, Articulate 360, or similar e-learning software.
Experience in the security industry is not necessary.

Responsibilities

Plan and coordinate virtual and live training events.
Prepare materials and planning activities for virtual and live training events.
Present and make recommendations regarding course design, technology, and instructional delivery options.
Work with subject matter experts to gather information and develop instructional content and products, including lesson plans, guides, presentations, infographics, quick reference guides, and checklists.
Adapt instructional content or delivery methods for different levels or types of learners.
Develop measurement tools to evaluate the effectiveness of instruction or training interventions.
Manage eLearning initiatives and course development.
Research and evaluate emerging instructional technologies or methods.
Assist in managing the learning management system, including uploading course content, publishing online SCORM courses, and modifying instructor-led sessions.
Provide LMS help desk support by researching and resolving issues and problems.
Create, assign, and manage roles and permissions for LMS users.
Exemplify the organization’s desired culture and philosophies.
Ensure branding integrity is upheld.
Complete other technical projects as assigned.