Training Specialist I

Roots Community Health Center•Oakland, CA

5d•$24 - $26

About The Position

The Training Specialist I delivers equity-driven training for Roots and its external partners in support of the organization’s mission to uplift and empower high-priority, marginalized communities. Under the supervision of the Roots Training Manager, the role prepares, facilitates, and evaluates training programs. It supports foundational classroom curriculum for the Community Health Worker (CHW) program, administers standard Workforce Development training, and facilitates specialized certifications such as Adult Mental Health First Aid. The position collaborates with subject matter experts and program managers to build staff, trainee, and partner competencies related to social determinants of health. The role delivers interactive instruction using varied methodologies, including repetition, peer-to-peer modules, and student teach-backs. It facilitates a 45-to-48-hour CHW classroom curriculum covering topics such as client engagement, behavioral health, trauma-informed care, and toxic stress. It also delivers organizational onboarding modules covering Roots’ history and values, local epidemiology and health disparities, and professional skills. The Training Specialist I integrates mental health crisis response, workforce development, Medi-Cal administrative and eligibility knowledge, complex care management, and mandatory reporting into instruction. The role supports adapting instructional content to national CHW standards, evaluates training through simulations and assessments, maintains participation and completion records, and attends department and staff meetings as needed.

Requirements

Excellent verbal and written communication skills, including the ability to guide group discussions, manage professional environments, and lead community rituals.
Proven experience implementing training within a clinical setting, healthcare navigation network, or community health framework.
Comfort using e-learning platforms, digital tools, and electronic medical record navigation systems.
Ability to preserve ethical standards such as HIPAA and the ADA.
Strong organizational and project management skills, including the ability to manage multiple training cohorts, deadlines, and pre-designed curricula simultaneously.
Ability to adapt training delivery to stakeholder needs while maintaining a commitment to empowering communities of African and Indigenous descent.

Responsibilities

Conduct dynamic, interactive training sessions using diverse instructional methodologies, including repetition, peer-to-peer modules, and student teach-backs.
Facilitate the 45-to-48-hour Community Health Worker classroom curriculum across topics including client engagement, behavioral health, trauma-informed care, and toxic stress analysis.
Lead Roots Universal Training modules for organizational onboarding, including Roots History, Epidemiology, and the Professionalism Suite.
Conduct protocol-driven Adult Mental Health First Aid training and certifications to prepare participants to respond to acute psychiatric and substance use crises.
Support workforce initiatives that help staff and community members transition into sustainable healthcare careers and reinforce the CHW track as a professional path.
Collaborate with subject matter experts to adapt instructional content to Community Health Worker national standard frameworks.
Incorporate Medi-Cal Administrative Activities billing, Medi-Cal eligibility navigation, complex care management, and mandatory reporting laws into instruction.
Assist in evaluating training efficacy through mock office simulations and structured assessments.
Maintain tracking systems for trainee participation, training hours, and completion records.
Attend department and staff meetings as necessary to align instruction with Learning standard operating procedures.