Clinical Training Specialist I -Cypress

CLS Health PLLC • Cypress, TX

6d

About The Position

The Clinical Training Specialist I educates and supports healthcare teams and clinical trial staff in the use of eClinical systems, helping ensure staff have the necessary competencies and remain up to date with advancements. The role supports high-quality patient care and regulatory compliance.

Responsibilities include delivering engaging training through in-person sessions, modules, and hands-on simulations; assessing knowledge and skill gaps and tailoring training programs; ensuring training meets regulatory and compliance standards; evaluating training effectiveness and improving programs based on feedback and performance metrics; maintaining training records and reporting outcomes to management; and collaborating with healthcare professionals, department heads, and other stakeholders to customize training. The specialist uses training technologies such as eClinicalWorks, virtual reality, and e-learning platforms, keeps users informed about eClinicalWorks updates, and travels to CLS Health facilities as needed.

Requirements

• Experience training clinic staff, including physicians, medical assistants, patient service representatives, referral coordinators, and similar staff.
• Willingness to travel to all CLS Health locations.
• Experience in a medical setting, such as front desk or medical assisting.
• Excellent communication and presentation skills.
• Ability to work collaboratively with diverse healthcare professionals and staff.

Nice To Haves

• Prior experience with eClinicalWorks (ECW) software.

Responsibilities

• Deliver engaging training sessions through in-person instruction, module courses, and hands-on simulations.
• Assess knowledge and skill gaps and tailor training programs accordingly.
• Ensure training programs meet regulatory and compliance standards.
• Evaluate training effectiveness using feedback, evaluations, and performance metrics, and improve programs based on results.
• Maintain records of training activities, attendance, performance, and outcomes, and provide reports to management as needed.
• Collaborate with healthcare professionals, department heads, and other stakeholders to identify needs and customize programs.
• Use training technologies, including eClinicalWorks, virtual reality, and e-learning platforms.
• Stay informed about eClinicalWorks software changes and communicate updates to users.
• Travel to CLS Health locations as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed