Clinical Training Specialist I - Katy

CLS Health PLLC•Houston, TX

About The Position

CLS Health is a growing, physician-led healthcare system in Houston, Texas, focused on holistic, multispecialty care. The Clinical Training Specialist I educates and supports healthcare teams and clinical trial staff in using eClinical systems, helping ensure staff have the necessary competencies and remain current with developments in the field. The role supports high-quality patient care and regulatory compliance. The specialist delivers engaging training through in-person sessions, online modules, and hands-on simulations; assesses knowledge and skill gaps and tailors programs to address them; and ensures training meets healthcare regulatory and compliance standards. The role also evaluates training effectiveness, maintains records and reports, collaborates with healthcare professionals and department heads to customize training, and uses training technologies such as eClinicalWorks, virtual reality, and e-learning platforms. The specialist keeps users informed about eClinicalWorks updates and travels to CLS Health locations as needed.

Requirements

  • Experience training clinic staff, including physicians, medical assistants, patient service representatives, and referral coordinators.
  • Experience in a medical setting, such as front desk or medical assisting.
  • Willingness to travel to all CLS Health locations.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively with diverse healthcare professionals and staff.

Nice To Haves

  • Prior experience with eClinicalWorks (ECW) software.

Responsibilities

  • Deliver engaging training through in-person sessions, module courses, and hands-on simulations.
  • Assess knowledge and skill gaps and tailor training programs accordingly.
  • Ensure training programs meet regulatory and compliance standards.
  • Evaluate training effectiveness using feedback, evaluations, and performance metrics, and improve programs based on results.
  • Maintain records of training activities, attendance, performance, and outcomes; provide reports to management as needed.
  • Collaborate with healthcare professionals, department heads, and other stakeholders to identify needs and customize programs.
  • Use training technologies such as eClinicalWorks, virtual reality, and e-learning platforms.
  • Stay current on eClinicalWorks updates and communicate changes to users.
  • Travel to different CLS Health facilities as needed.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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