Wellness Institute Specialist Subs
About The Position
Technogym is seeking an enthusiastic and energetic Training Program & PT Network Specialist to provide education on Technogym products, engage fitness professionals, support customer success, and enhance brand loyalty. The role helps grow the Personal Trainer Network and create revenue in line with the Go Consumer strategy. It is a full-time, on-site position at the Technogym boutique in Los Angeles when not traveling to support sales through product education, development workshops, and consumer activations. The specialist leads Wellness Institute Educators and oversees the planning, delivery, and quality of education and development programs for fitness professionals, customers, and internal teams. The role also contributes to new educational content, customer training plans, product launches, marketing events, personal trainer network initiatives, and new service offerings such as remote coaching and personal training services.
Requirements
- Prior experience in the fitness or wellness space.
- Knowledge of Technogym products.
- Understanding of commercial considerations for fitness facilities.
- Deep knowledge of the principles and structure of education delivery.
- Experience delivering education to adults in the fitness industry, such as through a training provider delivering qualifications.
- Excellent interpersonal communication skills in person, by telephone, and in writing.
- Solid knowledge of thorough, proficient, and well-structured approaches to education.
- Ability to deliver engaging, high-standard education using a wide range of learning styles.
- Knowledge of emerging industry practices.
- Strong interpersonal and relationship skills, an international approach, and a team-oriented mindset.
- Proactive, determined, digitally savvy, and capable of identifying opportunities for improvement and making constructive suggestions.
Nice To Haves
- A Sports and Health Science degree, Psychological Science degree, Exercise and Sports Science degree, or similar/biomedical degree is desirable.
- Passion for working out and living a healthy lifestyle.
Responsibilities
- Lead Wellness Institute Educators in delivering education on Technogym Fit, Functional, Outrace, Skill Athletic, and Group Cycle products.
- Implement and manage quality assurance processes and personal development plans to improve education delivery.
- Lead the creation and delivery of engaging individual and group programs for customers.
- Deliver training across the product and solution portfolio as required.
- Suggest educational content for bespoke workshops and online content, following Technogym Wellness Institute best practices.
- Manage customer training plans and development days, and upskill Wellness Institute Educators to deliver those development days.
- Manage the full training schedule for resource planning.
- Communicate with sales teams and customers to identify needs and evaluate training opportunities.
- Seek opportunities to increase customer satisfaction and deepen relationships.
- Provide training content and tools to channels and segments on new product launches, and train key users as required.
- Deliver product knowledge at marketing events.
- Help create a personal trainer network and develop events and educational opportunities for fitness professionals.
- Launch new service offerings, including remote coaching and personal training services.
Benefits
- Comprehensive medical insurance effective on the first day of employment.
- Comprehensive dental insurance effective on the first day of employment.
- Comprehensive vision insurance effective on the first day of employment.
- 401(k) with company match.
- PTO, including vacation, sick leave, and holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
