INTERNAL APPLICANTS ONLY – Training Operations Specialist (Remote)

Lakeshore Learning Materials

1d•Remote

About The Position

The Training Operations Specialist supports Lakeshore’s Sales Training team by coordinating the programs, schedules, content, and communications that prepare sales team members to serve educators, families, and children. The role helps shape new hires’ training experience and supports their readiness to perform. The specialist keeps training schedules, rosters, and onboarding materials current in SharePoint and the New Hire Training Hub; coordinates logistics for live, virtual, and in-person events; prepares and distributes bi-weekly Sales Memo communications; maintains learning resources and responds to questions; tracks participation and helps prepare reports and surveys; and provides administrative support to the Training and Enablement team.

Requirements

2–5 years of experience in training coordination, learning operations, project coordination, administrative support, or a closely related role.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Comfort using collaboration tools such as SharePoint, Teams, and Zoom.
Strong organizational skills and ability to manage multiple priorities and deadlines while maintaining attention to detail.
Clear, professional written and verbal communication skills, including keeping people informed and following through on commitments.

Nice To Haves

Bachelor’s degree in Business, Communications, Education, or a related field.
Experience with Salesforce or other CRM platforms.
Familiarity with basic data analysis or reporting.
Background in event planning or training program support.

Responsibilities

Keep training schedules, rosters, and onboarding materials organized and up to date across SharePoint and the New Hire Training Hub.
Coordinate logistics for live, virtual, and in-person training events, including room setup, materials preparation, and facilitator support.
Prepare and distribute bi-weekly Sales Memo communications, maintain brand consistency, and track engagement.
Maintain training content and learning resources by reviewing materials for accuracy, monitoring support channels, and responding to questions.
Collect participation data, maintain tracking tools, and help build reports and surveys.
Provide administrative support, including scheduling, travel coordination, expense processing, and recordkeeping.