Training Operations Coordinator

Conduent • Indianapolis, IN

11h • Onsite

About The Position

The Training Operations Coordinator supports daily, onsite training operations by managing class rosters, coordinating schedules, preparing classrooms, and communicating with instructors and client contacts. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in an onsite environment.

The coordinator monitors training communications and class rosters, confirms that instructors and classes are scheduled and set up correctly, and assists with roster corrections and class creation or updates. The role also includes inspecting training rooms, submitting maintenance or equipment work orders, coordinating food orders for longer sessions, updating room reservations, maintaining records, and monitoring onsite classes. The position provides hands-on support to client contacts and includes completing required Conduent and client training updates. It may require lifting and moving items weighing up to 50 pounds.

The role is onsite in Indianapolis, Indiana, with a Monday–Friday schedule from 8:00 AM to 5:00 PM EST and no weekends. The stated pay is $20 per hour. Paid training is offered, and health benefits for the employee and family, including medical, dental, and vision, begin on day one. The posting also describes a supportive team environment and growth opportunities. Additional benefits may include health insurance, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off or vacation and/or sick time. The position may be eligible for a bonus or incentive based on business need.

Requirements

• Must be 18 years or older.
• Must be able to pass background and drug screening.
• High school diploma or GED required.
• Strong communication and problem-solving skills.
• Experience with Microsoft Office applications.
• Excellent attention to detail and organizational skills.
• Effective time management and ability to meet tight deadlines.
• Ability to work independently and manage changing priorities.
• Ability to work onsite and provide hands-on support.

Nice To Haves

• Experience with Learning Management Systems (LMS).
• Previous experience in training coordination or administrative support.
• Familiarity with class scheduling, rosters, and room reservations.

Responsibilities

• Monitor the training mailbox and review class rosters for accuracy.
• Confirm instructors and classes are properly scheduled and set up.
• Request roster corrections and assist with creating or updating classes.
• Inspect training rooms for cleanliness, proper setup, and working technology.
• Submit work orders for maintenance or equipment issues.
• Coordinate food orders for longer training sessions.
• Update room reservations based on class size and scheduling changes.
• Respond to emails, maintain records, and complete filing as needed.
• Monitor onsite classes to ensure operations run smoothly.
• Assist client contacts with training-related questions and requests.
• Complete required Conduent and client training updates.
• Lift and move items weighing up to 50 pounds when necessary.

Benefits

• Paid training.
• Health benefits for the employee and family, including medical, dental, and vision, starting on day one.
• Supportive team environment with growth opportunities.
• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• Paid time off (PTO) or vacation and/or sick time.
• Potential bonus or incentive eligibility based on business need.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED