Training Manager

fairlife • Webster, NY

9d • $120,000 - $140,000 • Onsite

About The Position

The Site Training Manager is the people leader accountable for Webster’s technical training strategy, team, site portfolio, qualification system, skills-matrix governance, Certified Trainer program, budget, and plant-level results. The role translates enterprise direction into site action and ensures the team’s work improves workforce readiness, time to proficiency, qualification integrity, and on-the-job performance. Reporting to the Director, Technical Training and Development, the role partners closely with Webster Operations, HR, EHS, Quality, Maintenance, Engineering, and other site functions.

Requirements

• Bachelor’s degree in instructional design, education, training, operations, engineering, business, or related field—or equivalent experience.
• 7+ years in manufacturing, technical training, L&D, or operations, with demonstrated people leadership and program delivery.
• Strong communication and facilitation skills, able to engage effectively from the shop floor to site leadership.
• Proven ability to manage a training portfolio: planning backward from deadlines, managing risk, and holding owners accountable.
• Skilled in analyzing skills-matrix, learner, and operational data to drive clear priorities and resourcing decisions.
• Flexible availability to support all shifts, including occasional early mornings, evenings, or weekends.
• Working knowledge of adult learning, instructional design, facilitation, and training measurement methods.
• Proficient in Microsoft Word, PowerPoint, Excel, Teams, and SharePoint; familiar with LMS, budgeting, resource design and digital training tools.
• Solid grasp of manufacturing operations to make sound training decisions and know when to pull in SMEs.

Nice To Haves

• Experience in food & beverage, dairy, regulated manufacturing, startup/greenfield, capital projects, or multi-shift leadership.

Responsibilities

• Represent Technical Training in site leadership forums; align shift leaders on training priorities, qualification requirements, and change readiness.
• Own training data, skills-matrix, scorecard, and capability assessments—set standards, flag workforce risks, and guide qualification/investment decisions.
• Partner with site and shift leaders to secure training capacity and confirm evidence exists before qualification sign-off.
• Own the site’s training project portfolio (capital, equipment, process changes)—manage plans, milestones, risks, and resource trade-offs.
• Set curriculum and instructional design standards; oversee content ownership and quality across Training Specialists.
• Own training operations, governance, and records; delegate routine LMS/logistics work to the Training Coordinator.
• Lead, coach, and develop Training Specialists and the Coordinator—set goals, hold regular one-on-ones, and address performance early.
• Own the site training budget, team capacity, and the Certified Trainer program (selection, certification, quality calibration).
• Maintain regular presence across office, classroom, and floor to stay a credible training partner to employees and leadership; perform other related duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Manager