Goodwill Training Manager

Easterseals-Goodwill Northern Rocky Mountain Brand • Salt Lake City, UT

6d • Onsite

About The Position

This role effectively divides time to accomplish both Training Manager and Store Manager duties. As a Training Manager, you will act as a trainer for new managers, hosting them at your home store to set an example and provide hands-on training. You will coordinate training to ensure new managers receive all scheduled training, provide feedback throughout the process, and partner with the Training Director and Retail Director to keep them informed of trainee progress. You may also act as a mentor to new managers after the training program is complete. You should be comfortable providing training and sharing training documents in-person, via phone, and/or online. As a Store Retail Manager, you will manage the daily operations of your assigned retail store, modeling professional boundaries with staff, participants, and the public. You will build strong working relationships, be responsible for maintaining cleanliness, merchandising, and inventory, and ensure the store is kept in an orderly fashion, rotating merchandise, and overseeing its production and pricing. Your goal will be to manage inventory for maximum product return, operate the store and plant efficiently, and meet net income goals. You will supervise and train all store personnel, including new Team Members, and be responsible for store safety and ensuring a high level of guest and donor service. You will also assure that Easter Seals-Goodwill policies and procedures are uniformly followed.

Requirements

• Sensitive to guest needs and wishes
• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Must have strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and guests.
• Ability to work effectively with people with disabilities or other special needs preferred
• High School/Equivalent
• 3-5 years Retail or comparable management experience
• Must have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
• All positions require the completion of a background check.

Nice To Haves

• Prefer profit and loss, sales, or cost management accountability experience.

Responsibilities

• Acts as trainer for new managers.
• Hosts new managers at home store, sets an example, and provides hands-on training.
• Coordinates training to ensure that the new manager is receiving all of the scheduled training.
• Provides feedback to trainees throughout the training process.
• Partners with Training Director and Retail Director to ensure that all are informed of trainee progress.
• May act as mentor to new manager following the completion of the training program.
• Manages the daily operations of assigned retail store.
• Models professional boundaries with staff, participants and public.
• Builds strong working relationships.
• Responsible for maintaining cleanliness, merchandising, and inventory.
• Responsible for maintaining store in an orderly fashion, rotating merchandise, and overseeing the production and pricing of merchandise.
• Manage inventory for maximum return on product.
• Operates store and plant efficiently and meets net income goals indicated on annual budget.
• Supervise and train all store personnel including new Team Members.
• Responsible for store safety.
• Responsible for assuring a high level of guest and donor service.
• Assure Easter Seals-Goodwill policies and procedures are uniformly followed.

Benefits

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• May be eligible for student loan forgiveness on qualifying loans under specific terms through the Public Service Loan Forgiveness (“PSLF”) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED