Training Manager

JCB North America•Pooler, GA

15d•Onsite

About The Position

The Training Manager develops, implements, and manages the training strategy for JCB’s Savannah manufacturing operations. Working with plant leadership, Human Resources, Environmental Health and Safety, Quality, Engineering, Operations, and other functional teams, the role identifies workforce capability needs and delivers training that supports employee safety, product quality, operational excellence, leadership development, regulatory compliance, and employee growth. The position oversees plant-wide training execution, establishes consistent standards, measures program effectiveness, and ensures employees have the knowledge and skills to perform their roles safely and successfully. It is a hands-on leadership role involving training design and delivery, facilitation, coaching trainers and leaders, and stakeholder influence. The Training Manager develops manufacturing training, onboarding, qualification, employee development, and leadership programs; maintains role-based training plans and documentation; and evaluates training outcomes. The role also manages trainers and external training resources, supports audit readiness, and provides training updates and recommendations to plant leadership. This is a full-time, exempt, onsite position at 2000 Bamford Blvd, Pooler, Georgia 31322. The job is based in a manufacturing/factory environment and may involve noise and temperature changes. The employee must be able to work a flexible schedule, including Friday through Sunday, 6 a.m. to 6 p.m., and meet the physical requirements described in the posting.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Education, Business, Operations Management, Industrial Technology, or a related field.
Three to five years of relevant experience in training, learning and development, organizational development, or workforce development.
At least two years of experience supporting manufacturing, industrial, production, distribution, or a related operational environment.
Experience designing, facilitating, and evaluating employee training programs.
Experience partnering with operational leaders to identify skill gaps and implement training solutions.
Demonstrated experience managing multiple projects, priorities, and stakeholders.
Proficiency with Microsoft Office applications and training-related technology.
Must pass any drug screens, background checks, and pre-employment tests conducted in accordance with applicable law.
Strong knowledge of learning and development practices, adult-learning principles, and instructional design.
Ability to translate operational requirements into practical, engaging, and measurable training programs; strong understanding of training needs in a manufacturing or industrial environment.
Ability to design and deliver leadership, technical, interpersonal, communication, customer service, and team-development training.
Excellent facilitation, presentation, public speaking, and written communication skills.
Strong coaching, consulting, relationship-building, project-management, planning, prioritization, and organizational capabilities.
Ability to influence leaders and employees without relying solely on direct authority; collaborate across functions, organizational levels, and shifts.
Ability to analyze training data, assess program effectiveness, make informed recommendations, and manage multiple priorities in a fast-paced, changing production environment.
Strong attention to detail and commitment to accurate training records; ability to handle sensitive or confidential information appropriately.
Proficiency in instructor-led, web-based, virtual, blended, and on-the-job training methods, and knowledge of current learning technologies and modern training-delivery methods.
Commitment to safety, quality, accountability, teamwork, continuous improvement, and employee development.
Must be able to work a flexible schedule, including Friday through Sunday, 6 a.m. to 6 p.m.
Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds.
Must be able to perform continuous, repetitious physical activities involving fine movements or large motions; grasp or pinch small items; reach out and up; and turn the wrist.
Must be capable of keeping pace with current production speed and able to push and pull with reasonable force.
Must be able to bend, stoop, climb, kneel, and stand for extended periods.
Must be able to work in multiple climates, including hot and cold temperatures, and in a dusty environment.

Nice To Haves

Master’s degree in Human Resources, Organizational Development, Education, Business, or a related field.
Five to seven years of progressive training, manufacturing, or workforce-development experience.
Previous experience leading a training function, team, or plant-wide learning program.
Experience developing manufacturing onboarding, technical qualification, on-the-job training, or train-the-trainer programs.
Experience using a learning management system or other digital training platform.
Experience supporting multiple shifts or a large hourly workforce.
Knowledge of continuous-improvement principles and structured problem-solving methods.
Bilingual fluency in English and Spanish, with the ability to communicate and facilitate training effectively in both languages.

Responsibilities

Develop and execute a comprehensive plant training strategy aligned with operational priorities, workforce needs, and organizational objectives.
Partner with functional leaders to identify training gaps, set priorities, recommend learning solutions, and advise plant leadership on training needs, resources, and workforce capability risks.
Create annual and ongoing training plans for production requirements, new-hire readiness, employee development, and business growth.
Develop, coordinate, and oversee manufacturing training programs, including onboarding, job qualification, technical and operational training, and cross-training.
Create and maintain standardized training materials, work instructions, job aids, role-based training plans, skills matrices, and certification requirements with Operations, Quality, Engineering, and Safety.
Ensure employees are appropriately trained and qualified before independently performing assigned work.
Support training needs arising from new equipment, process changes, product launches, continuous improvement initiatives, and organizational changes.
Lead and continually improve plant new-hire orientation and manufacturing onboarding in partnership with Human Resources and Operations.
Develop employee and leadership development pathways, and support succession planning and internal talent development.
Design and deliver leadership, communication, coaching, interpersonal, customer service, team-building, and performance-management programs as needed.
Select, develop, coach, and evaluate trainers, subject-matter experts, and designated on-the-job trainers; establish their expectations and qualification standards.
Provide leaders with tools and guidance to reinforce training, evaluate proficiency, and address performance gaps; facilitate train-the-trainer programs.
Design and facilitate instructor-led, virtual, web-based, blended, and on-the-job training programs using appropriate adult-learning and instructional-design methods.
Develop facilitator guides, participant materials, presentations, assessments, job aids, and reference tools; incorporate practice, knowledge checks, demonstrations, and performance assessments.
Keep training materials current, accurate, accessible, and aligned with approved procedures and business requirements; coordinate translation or bilingual delivery when appropriate.
Maintain accurate training, qualification, attendance, completion, and certification records that support internal requirements, regulatory expectations, quality standards, and audit readiness.
Monitor training completion, communicate gaps or risks to leaders, establish and review training effectiveness metrics, and evaluate business and performance outcomes.
Use training data and employee feedback to identify trends and improvement opportunities; prepare and present updates, reports, and recommendations to plant leadership.
Support internal and external audits by providing training documentation and evidence of compliance.
Manage training resources and external providers within approved budget expectations; identify, evaluate, and manage consultants, vendors, educational institutions, and training providers.
Build partnerships that support technical skills development, leadership capability, and workforce readiness.
Perform other duties as assigned.