Training Manager - Corporate

Keolis Canada•,

10d•Hybrid

About The Position

This role is responsible for the oversight and implementation of the training program, including teaching and supporting various training initiatives. The Training Manager will design and deliver driver training and safety courses, train new drivers, and retrain those involved in accidents. They will also assist with training for mechanics, service attendants, and maintenance staff. Additionally, the role involves assisting in the creation, implementation, and continuous improvement of safety compliance programs and policies, ensuring adherence to relevant regulations, and conducting audits and inspections. The Training Manager will also develop and maintain robust security policies and procedures.

Requirements

High school diploma required
Must be a certified Transportation Safety Institute (TSI) bus operator trainer
Must Have a Class “B” with Passenger endorsement Commercial Driver License (CDL)
Must have at least 5 years’ progressive transit experience with commercial class “B” vehicles in a fixed route transit system
Knowledgeable with DOT policies, OSHA, NIMS, FTA, and ADA requirements
Experience developing and implementing training program plans and procedures; conducting investigations, analyzing data, and identifying and recommending corrective action
Must maintain confidentiality and safeguarding of sensitive material
Conducting oral presentations, relaying technical information in understandable terms
Demonstrated ability to work effectively in a diverse workforce
Possess a working knowledge of adult education principles and practices
Possess the skills necessary to write and express oneself orally in a logical, comprehensive, and intelligent manner, as well as good organizational skills
Possess the temperament necessary for maintaining amiable relations with various levels of company personnel
Possess a working knowledge of Microsoft Access, Excel, and Word
Ability to interpret and explain regulations to others
Must have excellent communication skills (written and oral).
Excellent time management skills with ability to prioritize.
Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.
Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination.
Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position

Nice To Haves

college degree preferred

Responsibilities

Responsible for oversight of the training program
Responsible for teaching and supporting the overall training program to include introductory OSHA training for Maintenance personnel, introductory training for dispatchers, and training for road supervisors to include accident investigation.
Responsible for teaching and coordinating new-hire bus operator training including classroom theory, behind-the-wheel, and route training for existing CDL holders and CDL candidates.
Responsible for assistance with instructor certification program
Able to operate and teach operation on each type of bus on site.
Able to work flexible hours to meet the needs of the business
Must be able to work shifts or flexible work schedules as needed
Provides assistance to location trainers
Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
Strong knowledge of operator training, safety culture, and compliance frameworks.
Design, implement, and monitor bus operator training programs (onboarding, defensive driving, ADA compliance, passenger safety, customer service).
Assist with training for mechanics, service attendants, and maintenance staff in hazard recognition, fatigue management, and vehicle inspection protocols.
Perform other duties as assigned.
Assist in the creation, implementation, and continuous improvement of safety compliance programs and policies.
Ensure adherence to OSHA, DOT, EPA, FTA, and other applicable federal, state, and local regulations.
Conduct audits and inspections to identify non-compliance risks and work with relevant teams to resolve them.
Develop and maintain robust security policies and procedures, ensuring alignment with safety goals.