Training Lead - Food and Beverage

Crescent CareersHorseshoe Bay, TX
Onsite

About The Position

The Training Lead, Food & Beverage is responsible for the planning, coordination, and execution of all training programs across restaurants, bars, banquets, and club operations. This role ensures all team members are equipped to consistently deliver high-quality service aligned with established standards. The position serves as a key link between the Training Department and Food & Beverage leadership to support operational excellence through structured learning initiatives.

Requirements

  • 5+ years of Food & Beverage experience in a full-service or upscale hospitality environment
  • TABC (or equivalent) certification required
  • Food Handler certification required
  • Strong communication, facilitation, and presentation abilities
  • Proficiency with Microsoft 365
  • Strong organization, attention to detail, and time management
  • Ability to stand and walk for extended periods
  • Ability to lift to 30 pounds occasionally
  • Flexible schedule, including mornings, evenings, weekends, and holidays

Nice To Haves

  • 2-3+ years of training, coaching, or leadership development experience preferred
  • Spanish language skills preferred
  • Hospitality, business, or related degree or coursework preferred

Responsibilities

  • Deliver classroom and on-the-job training for all Food & Beverage team members
  • Develop and maintain training materials, standard operating procedures, and certification assessments
  • Lead orientation and ongoing training programs focused on service standards
  • Implement cross-training initiatives across multiple positions
  • Conduct safety and compliance training, including food safety and alcohol service
  • Manage the F&B training calendar, including scheduling sessions and certifications
  • Maintain accurate training records, attendance logs, and certification tracking
  • Partner with HR and department leaders to ensure completion and compliance
  • Identify and develop high-potential team members
  • Coach supervisors and managers on training techniques and performance feedback
  • Support pre-shift meetings and leadership sessions to reinforce service standards
  • Demonstrate proficiency across key F&B roles and service expectations
  • Conduct service audits and implement follow-up training
  • Partner with culinary and beverage teams on product knowledge training
  • Apply best practices in hospitality training and development
  • Use Microsoft 365 tools to support communication and program tracking
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