Training Lead - Food and Beverage

Horseshoe Bay Resort • Horseshoe Bay, TX

7d • Onsite

About The Position

The Training Lead – Food & Beverage is responsible for the planning, coordination, and execution of all training programs across Food & Beverage operations, including restaurants, bars, banquets, and private club services. This role ensures all team members are equipped to consistently deliver high-quality service aligned with established standards. The position serves as a key link between the Training Department and F&B leadership to support operational excellence through structured learning initiatives.

Requirements

• Minimum of 3 years of Food & Beverage experience in a full-service or luxury hospitality environment
• TABC (or equivalent) certification required
• Food Handler certification required
• Strong presentation, facilitation, and communication skills
• Proficiency with Microsoft 365 applications
• Strong organizational and time-management abilities
• Detail-oriented with a focus on service quality and team development

Nice To Haves

• Previous experience in training, learning and development, or leadership support preferred
• Familiarity with luxury service standards is preferred
• Spanish language skills preferred

Responsibilities

• Deliver classroom and on-the-job training for all Food & Beverage team members
• Develop and maintain training materials, standard operating procedures, and certification assessments
• Lead orientation and ongoing training sessions focused on service standards and operational expectations
• Implement cross-training programs across multiple F&B roles to support operational flexibility
• Conduct required safety and compliance training, including food safety, alcohol service, and workplace safety
• Manage the F&B training calendar, including scheduling sessions, certifications, and required renewals
• Maintain accurate training records, attendance, and certification tracking
• Partner with HR and department leaders to ensure training completion and compliance for audit purposes
• Identify high-potential employees and support development through leadership training programs
• Coach supervisors and managers on training delivery, performance feedback, and accountability
• Support pre-shift meetings and leadership sessions to reinforce service standards
• Demonstrate proficiency in all major F&B roles and service standards
• Conduct service audits and implement follow-up training to address performance gaps
• Partner with culinary and beverage teams to deliver product knowledge training
• Identify and implement best practices in hospitality training
• Utilize technology (Microsoft 365 and related tools) for communication and tracking

Benefits

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid time off and holidays
• Short- and long-term disability coverage
• Supplemental insurance options
• Employee discounts at resort outlets and affiliated properties
• Access to select resort amenities based on availability
• Competitive compensation with performance-based reviews
• Ongoing professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed