Training Lead Admin 7349

Meridian Health Services•Muncie, IN

7d•Hybrid

About The Position

Our Mission at Meridian Health Services is to close the gap on access to Whole-Person Healthcare by expanding locations and services so that all people in underserved communities can get quality treatment. You can be a part of our vision to be a leader in the integration of physical, mental and social health to make a real difference in the lives of others! You are the Training Lead Admin we are seeking to join our Revenue Cycle Team. As a Training Lead Admin, you will train on daily operations of the front office software functions of Meridian Health Services facilities. This position will be scheduled Monday thru Friday and will include up to 50% travel for training and location site visits.

Requirements

High School diploma or equivalent.
Valid driver’s license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required

Responsibilities

Communication (verbal and written) and consultation with center staff.
Responsible for the training of all new Support Staff.
Updating the Support Staff Manual/power points as needed and communicating all required changes to Support Staff across all centers.
On site visits to assure Support Staff procedures are being followed and assisting staff with any questions or concerns.
Maintaining the accuracy of the intake packets and ensure that staff are using the correct version.
Train Support Staff on scheduling/rescheduling appointments for clinical staff and psychiatrists, taking messages and/or routing to appropriate extension.
Train Support Staff on the Registration of patients.
Maintain working knowledge of Meridian administrative and clerical procedures.
Demographic MIS changes.
Maintain a working knowledge of Meridian medical records policies and procedures.
Maintains a working knowledge of release of information procedures per policies and procedures.
Departmental specific tracking/monitoring requirements.
Run and work reports such as liabilities and other reports as needed or assigned.
Maintain a close working relationship with Supervisors/Manager and staff members in the department.
Other responsibilities as assigned.