Training Facilitator
About The Position
The Trainer delivers instructor-led, virtual, and blended training to end users, operations staff, and program stakeholders supporting a large-scale Medicaid enterprise system implementation for a healthcare technology client. Working from an established curriculum, the Trainer facilitates scheduled sessions, adapts delivery to different learning styles and experience levels, and provides post-training support that reinforces system adoption and operational readiness. This position is performed on-site. Must be eligible to work in the United States. No sponsorships are available at this time. Project Duration: 11/2/26 to 2/1/27 Pay equivalent to $30-35hr
Requirements
- Strong knowledge of adult learning principles, instructional design methodologies, and learner engagement techniques
- Demonstrated experience facilitating both in-person and virtual learning programs
- Ability to use training technologies, business software applications, and virtual learning platforms effectively
- Strong presentation, facilitation, verbal communication, and interpersonal skills
- Experience creating training documentation, participant materials, and facilitator guides
- Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
- Strong technical writing, proofreading, and editing skills
- Ability to work independently and collaboratively within cross-functional teams
- Strong analytical and problem-solving abilities
- Ability to command a virtual classroom with confidence and compassion
- Ability to maintain confidentiality and professionalism while working with employees and stakeholders
- Availability to work an assigned eight (8) hour shift between 8:00 AM and 4:30 PM Pacific Time, Monday through Friday
- Microsoft Office, including Word, PowerPoint, and Teams, experience required
Nice To Haves
- Experience delivering training on enterprise systems, or in a Medicaid, health and human services, or public sector environment, preferred
Responsibilities
- Delivers engaging and interactive training programs to diverse audiences through instructor-led, virtual, webinar-based, on-the-job, and blended learning formats
- Facilitates training courses that support operational readiness, system adoption, compliance, and non-technical skill development
- Adapts training delivery methods to accommodate different learning styles, experience levels, and audience needs
- Collaborates with business units, subject matter experts (SMEs), and instructional designers to identify learning requirements and confirm that training materials are accurate, effective, and user friendly
- Assists with training needs assessments and helps determine the appropriate learning solutions to address performance gaps
- Develops and maintains lesson plans, facilitator guides, participant materials, job aids, presentations, manuals, handouts, and other learning resources
- Delivers live and recorded training programs using a variety of learning technologies and communication platforms
- Provides post-training support, coaching, resources, and guidance to reinforce learner success and performance improvement
- Maintains training records and documentation in compliance with organizational standards and confidentiality requirements
- Contributes to the continuous improvement of training curricula, delivery methods, and the learner experience
- Interacts regularly with employees, leaders, subject matter experts, clients, and business partners
- Maintains accountability for training delivery, learner engagement, project deadlines, and training effectiveness
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
