About The Position

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Requirements

  • Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, Communications, or a related field, or equivalent experience.
  • Fluent English required
  • Experience developing and delivering training programs for technology implementations, process improvements, or business transformation initiatives.
  • Strong instructional design skills with the ability to create clear, engaging, and role-based learning materials.
  • Experience facilitating virtual instructor-led training and supporting end-user adoption of systems and processes.
  • Ability to translate complex technical and business concepts into practical, user-focused training content.
  • Strong project management, organization, and stakeholder management skills.
  • Excellent written and verbal communication skills with the ability to engage both technical and non-technical audiences.
  • Experience using Microsoft 365 applications, including PowerPoint, Teams, Word, and SharePoint.
  • Ability to work independently in a fast-paced environment while managing multiple priorities and deadlines.

Nice To Haves

  • Experience in Pricing & Contracting, Commercial Operations, CPQ, CLM, Salesforce, Conga, or related business functions is advantageous
  • Experience supporting large-scale transformation, change management, system implementations, or Agile project delivery is advantageous
  • Familiarity with adult learning principles, training needs analysis, learning evaluation, and deployment readiness activities is advantageous
  • Experience with virtual facilitation tools and content development software such as Camtasia, Snagit, or similar technologies is advantageous
  • Experience leveraging AI tools to streamline content creation, learning support, and training operations is advantageous

Responsibilities

  • Lead training workstreams for Pricing & Contracting transformation and system implementation projects.
  • Develop and maintain training materials including instructor-led presentations, job aids, quick reference guides, FAQs, playbooks, videos, and self-paced learning resources.
  • Translate complex business processes and system functionality into clear, user-friendly training content.
  • Deliver engaging virtual training sessions, demonstrations, workshops, and role-based learning experiences.
  • Partner with Product Owners, SMEs, IT teams, and business stakeholders to assess training needs and ensure readiness for system and process changes.
  • Support user acceptance testing (UAT), deployment readiness, launch activities, and post-implementation support.
  • Gather learner feedback and adoption metrics to continuously improve training effectiveness and user experience.
  • Manage training project plans, timelines, risks, dependencies, and deliverables across multiple initiatives.
  • Maintain training content libraries and ensure materials remain current with evolving business processes and technology enhancements.
  • Leverage approved AI and productivity tools to improve training development efficiency, content management, and knowledge sharing.

Benefits

  • Competitive Salary
  • Flexible Benefits Package
  • Medtronic Incentive Plan (MIP)
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