Training Director

National Children's Advocacy Center•Huntsville, AL

6d•Onsite

About The Position

The Training Director provides strategic and business leadership for the National Children’s Advocacy Center’s revenue-generating training portfolio, including the annual International Symposium on Child Abuse, in-person and virtual training, national and international customized training, and curriculum development initiatives. This senior leadership role balances revenue generation and financial sustainability with training quality, accessibility, and value to professionals who protect children. The Director oversees departmental operations, staff, budgets, and contracts and is responsible for the financial performance and growth of training programs. The position also collaborates with executive leadership on organization-wide strategy, planning, and decision-making. The Director leads training program development and quality review; identifies opportunities to strengthen and expand the training portfolio; implements effective training modalities and technology solutions; develops pricing strategies; evaluates costs and staffing capacity; and monitors program financial performance, operational efficiency, and sustainability. The role connects with partners and subject matter experts to identify training needs, uses participant feedback to identify opportunities, advises executive leadership on emerging issues, and provides strategic guidance on risk mitigation. The Director also trains, coaches, and develops department staff, works with Communications on training marketing, and partners with Finance to monitor revenue, expenditures, performance, and resource allocation. The position is based at NCAC’s main campus in downtown Huntsville, Alabama, and works on-site approximately 40 hours per week. Standard business hours are 8:30 a.m. to 5:00 p.m. Central Time, Monday through Friday, with occasional non-standard evening and weekend hours as needed. Occasional travel and a flexible schedule may be required. Offers are contingent on passing a drug screening and background check, including motor vehicle records.

Requirements

Bachelor’s degree in business administration, public administration, nonprofit management, or a related field.
At least five years of professional experience managing budgets and leading business development or revenue-generating programs.
At least five years of professional experience in a senior leadership role.
Experience with Salesforce, learning management systems, online meeting platforms, and virtual training technologies.
Expertise in program development, implementation, and evaluation.
Proficiency in Microsoft Office Suite.
Valid U.S. driver’s license.
Reliable transportation in a registered vehicle with current liability insurance.
Exceptional analytical, problem-solving, written, and verbal communication skills.
Ability to analyze financial and program performance to guide pricing, training offerings, and resource allocation.
Ability to develop training proposals, negotiate agreements, and build client relationships that support business growth.
Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Strong facilitation, collaboration, and diplomacy skills, including the ability to work with people from diverse professional and cultural backgrounds.
Creative, adaptable, and solutions-oriented approach; ability to think strategically and execute effectively in a fast-paced environment.
Ability to establish and maintain effective working relationships and collaborate across diverse teams.
Ability to manage multiple priorities and deadlines under pressure and exercise sound judgment, discretion, and professionalism when handling sensitive topics.
Extensive knowledge of or experience with Microsoft Office Suite and Zoom.
Ability to develop and maintain effective internal and external partnerships.

Nice To Haves

Master’s degree in business administration, public administration, nonprofit management, or a related field.
Experience in a nonprofit, public-sector, or mission-driven organization.
Experience working with sensitive or complex subject matter.
Previous experience supporting executive leadership or boards.
Working knowledge of Children’s Advocacy Centers, multidisciplinary teams (MDTs), and State Chapters.

Responsibilities

Oversee the development, quality, relevance, and growth of training programs and offerings.
Provide strategic and business leadership for NCAC’s revenue-generating training portfolio, including the annual International Symposium on Child Abuse, customized training, and curriculum development.
Oversee department operations, staff, budgets, and contracts; manage the financial performance and growth of training programs.
Develop pricing strategies and evaluate training costs and staffing capacity.
Implement training modalities and technology solutions to expand access, engagement, impact, and operational efficiency.
Review financial performance, operational efficiency, and sustainability of programs and make adjustments as needed.
Connect with international organizations, partners, and subject matter experts to identify training needs.
Analyze participant feedback and identify opportunities to increase training visibility and engagement.
Advise executive leadership on emerging issues and contribute to organization-wide strategy, planning, and decision-making.
Train, coach, and develop Training Department staff.
Partner with the Communications Team to develop and implement training marketing and review related website, social media, and marketing content.
Partner with the Finance Team to monitor revenue, expenditures, financial performance, and resource allocation.
Provide strategic guidance on risk mitigation.
Perform other duties as assigned.