Training & Development Specialist

First Western • Quinte West, ON

2d • Onsite

About The Position

The Training & Development Specialist supports the Human Capital team by administering the Learning Management System (LMS) and coordinating key learning initiatives. This role ensures training programs are delivered efficiently while providing a productive learner experience. You will also lead the company’s new hire orientation program and support training facilitation and eLearning initiatives. This role plays an important part in enabling consistent onboarding, effective training delivery, and a culture of continuous learning.

Requirements

• Bachelor’s degree or equivalent experience (required).
• 3–5 years of experience in training, facilitation, LMS administration, or related roles (required).
• Experience facilitating training sessions or onboarding programs.
• Proficiency in Microsoft Office; familiarity with learning tools (e.g., Articulate Storyline/Rise, Camtasia).
• Strong communication, organization, and customer service skills.
• Ability to manage multiple priorities in a dynamic environment.
• Detail-oriented and self-motivated.

Responsibilities

• Serve as the primary administrator for the Learning Management System (LMS), including course setup, user enrollment, content maintenance, SCORM uploads, troubleshooting, data accuracy, and generation of standard and ad‑hoc reports to track completion, participation, and learning metrics.
• Manage day‑to‑day training operations by coordinating schedules, sessions, registrations, communications, materials, and logistics to ensure smooth execution of learning programs and a positive learner experience.
• Own and manage the end‑to‑end 1.5‑day new hire orientation program, serving as the primary host and facilitator; coordinate presenters and speakers, manage schedules and content flow, prepare materials, and ensure a seamless, engaging onboarding experience for new associates.
• Facilitate instructor‑led training sessions, orientation components, and learning events as needed; support presenters and leaders to ensure effective delivery and consistent messaging.
• Provide occasional support for eLearning development efforts by assisting with content updates, loading courses into SCORM format, testing functionality within the LMS, monitoring learner progress, and supporting continuous improvement of digital learning assets.
• Partner with people leaders, subject matter experts (SMEs), vendors, and Human Capital colleagues to support learning initiatives, coordinate deliverables, and serve as the primary point of contact for training‑related vendors.
• Provide technical and learner support related to the LMS and training programs; collect feedback, track issues, analyze data and trends, and recommend improvements to enhance learning effectiveness, engagement, and compliance.

Benefits

• Competitive base salary: $59,000 - $83,000/YR, plus strong bonus potential.
• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Comprehensive health and wellness benefits, including: Health savings accounts (HSA), Flexible spending accounts (FSA), Medical, dental, and vision coverage
• Generous paid time off and bank holidays.
• Access to training and professional development programs.
• Sponsorship and support for obtaining professional certifications.
• A culture of collaboration, continuous improvement, and shared success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level