Training & Development Specialist

BP&C • Albany, NY

1d • Hybrid

About The Position

The Training & Development Specialist is responsible for leading the development and execution of various initiatives to support new and in-force business. This role manages the development and implementation of learning content, as well as identifying strategies that ensure success within the department and enhance the experience of our audience.

Requirements

• High school diploma.
• Four to six years of experience.
• Five years or more of training and development experience
• Experience with developing eLearning modules
• Experience with training system software (LMS, Articulate 360, Camtasia, Adobe Creative Suite)
• Proficiency in Microsoft Products such as Excel, Word, and PowerPoint.

Nice To Haves

• Applicable insurance designations, licenses, or education courses
• Training and P&C Insurance experience.
• Strong working knowledge of Underwriting.
• Strong working knowledge of Field Support

Responsibilities

• Develop, direct, record and implement formalized training programs for entry level and current partner training programs, activities, and continuous development efforts.
• Delivers web based and in-person trainings, including all support activities and materials, as identified.
• Maintains the departments knowledge-based materials, including procedures, process documentation, SharePoint sites, MS Teams and business continuity documentation.
• Research, collect and coordinate data to measure effectiveness and identify opportunities.
• Oversee the implementation of key strategic initiatives.
• Collaborates frequently with leadership to provide updates on current projects.
• Engages regularly with team members to provide/seek feedback regarding current processes and/or trends within the department.
• Identify and recommend improvements to processes, resources, or training; and provides input as needed.
• Coordinates trainings with other business areas as needed and provide training as needed.
• Oversee and support the development of various systems/platforms as needed.
• Lead and participate in special projects for department as required.

Benefits

• health
• dental
• vision
• 401(k) with company match
• paid time off
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED