Training & Development Manager

Umpqua Admin Services Corp.•Canyonville, OR

just now

About The Position

The Training & Development Manager reports to the Director of Human Resources and is responsible for designing, delivering, and overseeing training initiatives that enhance team member skills, support career growth, and strengthen organizational effectiveness. This role plays a key part in building a learning focused culture by leading training programs, partnering with leaders to identify development needs, and ensuring learning efforts align with business priorities.

Requirements

Bachelor’s degree in Training & Development, Organizational Development, Human Resources, Education, Business, or a related field preferred; equivalent experience may substitute.
Minimum of 5–7 years of experience in training, learning & development, instructional design, or a related HR function.
Strong knowledge of adult learning principles, instructional design practices, and training evaluation methods.
Effective facilitator and coach with strong communication skills and the ability to engage diverse audiences.
Strong relationship building and influencing skills, with the ability to collaborate effectively across departments.
Ability to assess learning needs and use data to design effective training strategies.
Excellent project management capabilities with experience managing multiple initiatives and deadlines.
Proficiency with Learning Management Systems (LMS), virtual training platforms, and e learning authoring tools.
Proficient in Microsoft Office Suite and other collaboration platforms.
Ability and willingness to travel as needed.
Current and valid Oregon Driver’s License and the ability to qualify for the UIDC Drivers Program.
Must be able to obtain and maintain a Class III Gaming License.

Nice To Haves

Experience working in or with tribal communities or organizations strongly preferred.

Responsibilities

Conduct needs analyses and provide recommendations for training and development initiatives that support individual growth, team effectiveness, and organizational objectives.
Design, deliver, and evaluate learning programs using various methods (e.g., workshops, e-learning, coaching) to meet business and team member development needs.
Support the development and implementation of programs that foster growth and leadership opportunities for tribal members.
Partner with the Tribal Education Department to support internship programs and workforce readiness initiatives that create pathways for tribal members entering or advancing in the workforce.
Facilitate scalable learning through train-the-trainer programs and knowledge-sharing practices.
Serve as a resource for internal teams seeking guidance on learning strategy, team development, and performance improvement.
Assist with the training and development budget and monitor related expenditures.
Collaborate cross-functionally to support change management efforts focused on training and development initiatives that align with organizational strategy and growth.
In partnership with leadership across the organization, develop and implement change readiness strategies, communication plans, and engagement activities to support the adoption of strategic learning programs.
Collaborate with leaders and functional partners to build internal change capability by coaching and equipping teams with tools to effectively manage transitions related to development and organizational growth.
Support the organization’s performance management framework, helping leaders set clear expectations, provide feedback, and develop their teams.
Coach and mentor managers and team members to improve leadership effectiveness and individual performance.
Promote career pathing and professional development strategies that align with both individual aspirations and business needs.
Serve as a champion for UIDC’s culture and values, embedding them into training programs, internal messaging, and team member experiences.
Ensure consistency in tone, voice, and branding across training and organizational development materials.
Partner on internal communications such as intranet boards, newsletters, and training announcements to promote awareness of development opportunities.
Represent the organization at conferences, workshops, and events related to learning, development, and workforce initiatives as needed.
Track training participation, engagement, and effectiveness using data and feedback tools; use insights to drive improvements.
Conduct post-training evaluations and impact assessments to measure learning outcomes and performance change.
Apply a continuous improvement approach to all learning and OD efforts by monitoring trends, seeking feedback, and innovating delivery methods.
Participate in HR and organizational planning meetings to align development initiatives with broader business goals.
Build strong relationships across departments to ensure training and development are aligned with functional goals and organizational priorities.
Act as a resource to business units in managing team development, engagement, and effectiveness.
Lead or support cross-functional teams focused on engagement, culture, and organizational change.
Provide support for special projects and other duties as assigned by the Director of Human Resources