Training & Development Manager - Onsite (San Antonio, TX) (33515)

Goodwill San Antonio•San Antonio, TX

1d•$67,060 - $75,434•Onsite

About The Position

This position is responsible for the day-to-day management of the training team, programs, courses and Learning Management System (LMS). The manager must understand the business operations and decision-making process. He or she should demonstrate the capability to meet deadlines and produce tangible results by leading an effective team. Also, the manager must be able to support the organization’s strategic vision toward job training. The top candidate will be innovative, a strong facilitator and outstanding communicator comfortable with change and have the skill to adapt in a continuously changing environment. The position reports to the Director of Human Resources.

Requirements

Bachelor’s degree with a concentration in Education, Organizational Development, Human Resources or a related field required.
Five years or more of experience leading training departments and teams required.
Five years or more of facilitation and instructional design experience required.
Strategic and critical thinking skills are required.
Experience developing soft skills and leadership training programs required.
Effective written, verbal and presentation skills are required.
Possess the ability to collaborate with various departments to assess training needs, develop and deliver as requested.
Expert in Microsoft Office and LMS administration skills.
Must be able to meet the physical requirements of the position.
Must have and maintain a valid Texas driver’s license and automobile insurance coverage and be able to travel as needed if you drive your vehicle during company business.

Nice To Haves

A Masters’ degree is strongly preferred.
Knowledge of training employees with physical and mental health disability conditions is preferred.

Responsibilities

Direct, supervise, and coordinate Training and Development Team activities to ensure the organization’s strategic and unit goals are met.
Communicate with the Director of Human Resources on assigned initiatives and maintaining work instructions, reference guides, job aids and other department process documents.
Collaborate with operations and administrative leaders to identify and develop training initiatives that address performance gaps and improvements.
Continuously improve the curriculum that directly support jobs and drive operational excellence, performance and service.
Deliver and review training courses to ensure consistency and implementation of generally accepted training methods.
Manage with both internal employees and training vendors to develop and deliver training.
Keep training staff current with the most effective training delivery practices.
Oversees Learning Management System (LMS) administration.
Prepare a variety of metrics and periodic training reports.
Additional duties as assigned.