Training Coordinator

McKesson•Memphis, TN

3d•Onsite

About The Position

As a Training Coordinator within a high-volume distribution and pharmacy operations environment, you will play a critical role in onboarding, developing, and upskilling warehouse and pharmacy team members. This position serves as a subject matter expert (SME) and hands-on facilitator—ensuring employees are trained consistently, safely, and in compliance with operational, quality, and regulatory standards. You will partner closely with site leadership, quality, and operations teams to deliver engaging training programs, support cross‑training initiatives, and drive continuous improvement across the site. This role is ideal for someone who enjoys teaching, coaching, and influencing performance in a fast-paced operations setting.

Requirements

Typically requires 6+ years of related experience
Active State of Tennessee Pharmacy Technician License
1–5 years of experience as a Pharmacy Technician or equivalent operational experience
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong written and verbal communication skills
Ability to work independently and make sound, day-to-day decisions

Nice To Haves

Prior experience delivering training or onboarding in a warehouse, distribution, or pharmacy environment
Experience creating or updating SOPs, job aids, or training documentation
Coaching or mentoring experience in a production or operations setting
Strong facilitation, presentation, and interpersonal skills
Demonstrated ability to manage multiple priorities in a fast-paced environment

Responsibilities

Facilitate new hire orientation and onboarding for warehouse and pharmacy operations employees
Lead on-the-job training (OJT) and ensure accurate, timely documentation of completed training
Serve as a go-to training resource and subject matter expert for operational processes
Develop, update, and maintain training materials, SOPs, job aids, and visual learning tools
Partner with leadership and quality teams to adjust training content based on process changes, audits, or performance trends
Ensure training delivery aligns with site quality, safety, and compliance standards
Observe employees in process to assess adherence to SOPs and best practices
Review productivity and quality reports to provide actionable coaching and feedback
Identify skill gaps and recommend retraining or continuous improvement opportunities
Support daily operations during periods when training activity is reduced
Collaborate with team leads, supervisors, pharmacists, and cross‑functional partners to reinforce best practices
Serve as backup team leadership as needed
Promote a safe, inclusive, and engaged work environment
Model company values and behaviors in all interactions
Participate in site meetings, audits, committees, and continuous improvement initiatives
Reinforce safety standards and compliance requirements across all work areas