Training Coordinator

Labcorp•USA - Remote - Georgia, GA

6d•Hybrid

About The Position

LabCorp is seeking a Technical Training Coordinator II to join their team. This role is a hybrid position, primarily remote but requiring at least 35% of the time to be spent in the field, covering North Georgia and Eastern Tennessee. The position involves assisting with new employee onboarding and initial training, providing ongoing group and individualized training on company policies, procedures, competencies, and Lab Information Systems. The role also includes developing and implementing training resources, evaluating and updating existing training materials, serving as a procedural and compliance resource, and supporting leadership with quality and service metrics. Additionally, the Training Coordinator will assist with improvement plans for underperforming employees, maintain training logs, provide training with professionalism, assist with workflow during high-volume periods, travel to client sites for training, research industry information, and perform other administrative tasks as needed.

Requirements

High school diploma or GED or equivalent
3 years or more Phlebotomy experience drawing patients of all ages
Strong communication skills; both written and verbal
High attention to detail and time management skills
Proven track record in providing exceptional customer service
Flexibility to travel throughout territory for training purposes
Comfortable working under minimal supervision
Basic computer skills with proficiency in Microsoft Office
Valid driver's license and clean driving record with reliable transportation
Be at least 21 years’ old
Able to pass a standardized color blindness test

Nice To Haves

2 years or more experience in training or as a people leader

Responsibilities

Assist with the onboarding of new employees as well as initial training to ensure a positive new hire experience
Provide on-going group and individualized training for purposes of work performance enhancement and general education
Deliver training in the areas of company and department policies and procedures, department related competencies and Lab Information Systems
Develop and implement appropriate resources and programs to accomplish training objectives
Evaluate and update existing training materials and plans
Serve as a procedural and compliance resource for department employees
Support leadership with their goals in relation to quality and service metrics
Assist with the creation of improvement plans for underperforming employees
Maintain accurate logs and records for all trainings conducted
Provide training with respect and professionalism at all times
Assist with the workflow during times of high volume or when coverage is needed
May travel to client sites and other branches to assist in training
Research industry related information when necessary
Additional administrative tasks as needed