TRAINING CONSULTANT - 72004171

State of Florida • TALLAHASSEE, FL

7d • $62,000 - $67,000 • Onsite

About The Position

The Training Consultant develops and delivers engaging training programs that support the Florida Digital Service's mission to strengthen cybersecurity, digital services, and enterprise technology across state government. This position creates instructional materials, facilitates training sessions, and collaborates with subject matter experts to ensure learning content is accurate, relevant, and engaging. The selected candidate supports employee development across the enterprise by designing learning resources that improve knowledge, skills, and adoption of technology initiatives, policies, procedures, and best practices. The position also works collaboratively with internal leaders and subject matter experts to support the development, review, implementation, and ongoing maintenance of organizational policies and procedures.

Requirements

• Knowledge of adult learning principles.
• Knowledge of instructional design fundamentals.
• Knowledge of principles and practices related to the development, implementation, and maintenance of organizational policies and procedures.
• Knowledge of Microsoft 365 applications.
• Knowledge of virtual meeting and presentation platforms.
• Knowledge of basic cybersecurity and enterprise technology concepts.
• Skill in developing clear and engaging instructional materials.
• Skill in developing, reviewing, and maintaining clear and effective policies, procedures, and related documentation.
• Skill in translating complex policies, procedures, and technical information into clear training materials, job aids, and guidance.
• Skill in delivering presentations and facilitating group training.
• Skill in written and verbal communication.
• Skill in organization and time management.
• Skill in collaborating with subject matter experts, internal leaders, and team members.
• Ability to present information clearly to technical and non-technical audiences.
• Ability to interpret and communicate organizational policies and procedures effectively.
• Ability to organize multiple assignments and meet deadlines.
• Ability to adapt training content based on learner needs, feedback, and changes to policies and procedures.
• Ability to build positive working relationships with internal stakeholders.
• Ability to work collaboratively with leadership and subject matter experts to develop and maintain organizational policies and procedures.
• Ability to work independently and as part of a team.
• Two (2) years of professional experience developing or delivering training, instructional materials, educational programs, or organizational policies and procedures.

Nice To Haves

• Experience developing technology or cybersecurity-related training.
• Experience developing, reviewing, implementing, or maintaining organizational policies and procedures.
• Experience facilitating virtual and instructor-led training.
• Familiarity with Learning Management Systems (LMS).
• Experience using e-learning development tools or multimedia software.
• Experience translating policies, procedures, or technical requirements into training materials, job aids, or other employee resources.

Responsibilities

• Develop and maintain instructor-led, virtual, and self-paced training materials.
• Create presentations, participant guides, job aids, reference materials, and learning activities.
• Facilitate classroom, virtual, and hybrid training sessions for FLDS employees and agency partners.
• Collaborate with subject matter experts and internal leaders to develop and update training content related to cybersecurity, digital services, enterprise technology, and agency initiatives.
• Apply adult learning principles to create engaging and effective learning experiences.
• Evaluate participant feedback and recommend improvements to training materials and delivery methods.
• Maintain training documentation and assist with updating course materials as policies, procedures, and technologies change.
• Support onboarding and professional development activities as assigned.
• Utilize Microsoft 365 applications, virtual meeting platforms, and learning technologies to develop and deliver training.
• Monitor changes to organizational policies, procedures, standards, and technology initiatives to identify training and communication needs.
• Work with internal leaders and subject matter experts to develop, review, document, and maintain organizational policies, procedures, and related guidance.
• Support the communication and implementation of new and revised policies and procedures by developing appropriate training, job aids, and other learning resources.
• Perform other duties as assigned.

Benefits

• Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes, and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140-4.5
• Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve, and comply as section 215.422 requires
• Ability to sit for extended periods of time.
• Ability to stand for extended periods of time.
• Ability to drive and/or fly for long distances.
• Ability to lift, push and pull up to 30lbs.
• Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
• Certain service members may be eligible to receive waivers for postsecondary educational requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed