Training & Change Director

Digital Realty•Dallas, TX

9d•Onsite

About The Position

As a key member of the Finance Transformation team, the Training & Change Director will drive adoption of finance transformation initiatives by leading enterprise-wide training, change management, and communication strategies. This role translates complex finance initiatives into clear, practical programs and messaging, ensuring seamless implementation, strong stakeholder alignment, and a culture of continuous improvement and adaptability across the Finance organization.

Requirements

Bachelor’s degree in Business, Communications, Marketing, Learning & Development, or related field (Master’s preferred)
8+ years of experience leading training, change, and transformation initiatives in global organizations
Strong expertise in change management frameworks (e.g., Prosci, ADKAR) and instructional design principles
Proven ability to design and deliver training programs using diverse methodologies (e.g., digital, instructor-led, experiential learning)
Excellent project management skills with ability to manage multiple initiatives in a fast-paced environment
Strong communication skills with the ability to translate complex concepts into clear, actionable messaging
Experience collaborating with cross-functional stakeholders across Finance, HR, and business teams
Proficiency with communication, training, and change management tools and analytics platforms
Strong analytical, problem-solving, and organizational skills with attention to detail

Nice To Haves

Certifications in Change Management and/or Instructional Design strongly preferred

Responsibilities

Lead development and execution of comprehensive training programs for Finance, including e-learning, instructor-led sessions, and supporting materials
Identify training needs through collaboration with Finance leaders, HR, and regional teams, using surveys, interviews, and assessments
Design and implement change management strategies to support finance transformation initiatives and ensure successful adoption
Conduct impact analyses, assess change readiness, and drive stakeholder engagement and buy-in
Partner with cross-functional teams to integrate training and change activities into project plans and ensure consistent execution
Track and measure effectiveness of training and change initiatives, recommending improvements as needed
Coach managers and leaders to guide teams through change and maximize adoption
Develop and manage communication strategies, including stakeholder updates, global/regional messaging, and SharePoint content
Create, maintain, and enhance SOPs and program content to drive consistency, clarity, and operational efficiency
Ensure all content, communications, and programs align with enterprise messaging, branding, and best practices