Training and Staff Development Coordinator

Childrens Home of Jefferson • Watertown, NY

2d • Onsite

About The Position

As a CHJC employee, the Training and Staff Development Coordinator is committed to creating opportunities to enhance lives one relationship at a time. Additionally, the Training and Staff Development Coordinator focuses on and emphasizes the following values: safety and permanency for all service recipients; respect and compassion at the forefront of every interaction; integrity threaded through each decision; excellence as an expectation and standard, never to be lowered; and stewardship carried out for the benefit of our service recipients and community. Training and Staff Development Coordinator is responsible for improving the productivity, knowledge and skill set, and compliance of all Agency staff, and as needed, interns and volunteers. This position assists the Director of Compliance and Human Resources with assessing agency-wide development needs to drive training initiatives and facilitate suitable training solutions for the organization.

Requirements

• Associate’s degree in a relevant field.
• Strong organizational, communication, and computer skills required.
• Proficiency with Microsoft Office Suite software including Word, Excel, PowerPoint, Teams, and Outlook required.
• Must maintain privacy of confidential information.
• Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States.
• A valid NYS driver’s license required.

Nice To Haves

• Bachelor’s degree, preferred.
• Experience in training coordination, staff development support, administrative support, human resources, or related functions preferred.
• Experience in the human services sector is preferred.
• Experience with LMS software, internet research, organizational communications, and basic graphic design tools such as Canva preferred.

Responsibilities

• Coordinate, facilitate, and support annual training and agency-wide learning and development initiatives as needed
• Collaborate with program managers to support the development and coordination of training required to meet program and organizational objectives
• Identify, obtain, adapt, and develop training materials and learning resources utilizing a variety of credible sources
• Partner with program managers and supervisors to support employee growth, professional development, and performance improvement efforts
• Plan, organize, coordinate, and facilitate employee development and training events, including preparation of materials and required resources
• Develop and maintain internal training communications and informational resources to ensure employees are aware of available training opportunities, requirements, and development resources
• Conduct follow-up activities and assist with evaluating training effectiveness and employee learning outcomes
• Work collaboratively with the Quality Department to identify organizational and programmatic trends that may impact training and staff development needs
• Assist with updating and improving training programs, delivery methods, and learning processes as needed
• Manage, monitor, and maintain training records and related Learning Management System (LMS) functions
• Assist with the development, review, implementation, and maintenance of staff development related policies, procedures, workflows, and processes
• Coordinate and facilitate new hire orientation activities, including scheduling, organization, communication, and collaboration with presenters and departments
• Work collaboratively with the Director of Compliance and program leadership to identify workflow challenges and assist with the development, implementation, training, and tracking of process improvements

Benefits

• Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training and Nonviolent Crisis Intervention, First Aid and CPR will be required following date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree