Training and Instructional Designer (Remote)

World Education Services•New York, NY

114d•$86,000 - $108,000•Remote

About The Position

The Training and Instructional Design Specialist is part of the Knowledge Management and Optimization team within the Business Division and supports the development of high-quality learning solutions across a range of formats. This role focuses on delivering virtual instructor-led and hybrid training, and on creating training materials for instructor-led, hybrid, and e-learning formats. The Training and Instructional Design Specialist works closely with subject matter experts to translate complex policy, business processes, and technical information into clear, engaging, learner-centered experiences. The role applies core instructional design principles, including adult learning theory, ADDIE, and assessment best practices, in day-to-day work to efficiently develop, manage, and enhance training content.

Requirements

Bachelor’s degree in related field, or equivalent work experience.
3-5 years of experience in instructional design and training in a corporate, technical, or operational training environment, with direct responsibility for building and delivering training content
Instructional Design/training qualification/certification (e.g. ATD APTD)
Demonstrated application of instructional design principles, including adult learning theory, ADDIE, assessment design, and basic training measurement and evaluation
Hands-on experience developing e-learning modules using Articulate (Storyline and Rise)
Expertise in creating a range of training deliverables, including e-learning, instructor-led materials, job aids, and presentations
Proven ability to translate complex policy, business processes, or technical information into clear, engaging learning content
Experience working with SMEs and stakeholders to gather, refine, and validate training content
Proven ability to use AI-supported tools to support efficient workflows
Experience working with a Learning Management System (LMS) to upload, organize, and maintain training content, and for reporting
Demonstrated ability to manage multiple deliverables in a fast-paced environment while maintaining quality and consistency
Bring a “can-do” attitude, have a willingness to stretch up and down in role, take on additional responsibilities, and quickly establish credibility in new areas of work.
Build collaborative, trust-based working relationships to contribute towards collective goals.
Demonstrate an entrepreneurial mindset to generate new approaches, spot innovative opportunities, take calculated risks, and initiate action.
Thrive in an environment that values transparency, accountability, collaboration, and an orientation for results.
Possess intellectual curiosity, an openness to diverse ideas and perspectives, and a continued interest in learning, professional growth and development.

Nice To Haves

Experience with AI-based video or voiceover tools (e.g., Synthesia, Vyond, WellSaid Labs or similar)

Responsibilities

Develop and deliver training materials for e-learning, hybrid, and instructor-led sessions as well as job aids, training videos, and other training deliverables
Prepare training materials, learning environments, and participant resources to support effective learning experiences for complex policy, operational, and technical content
Reinforce learner understanding through coaching, follow-up support, and responding to learner questions
Create and update knowledge checks, quizzes, and learner activities
Collaborate with subject matter experts to continuously update and improve training materials based on business changes, learner feedback, and evaluation results
Support LMS administration activities, including course setup, learner communications, completion tracking, and reporting
Measure training effectiveness and business outcomes with a view to continuous improvement