Instructional Designer (Remote)

GT Independence•,

8h•Remote

About The Position

GT Independence is a family-founded national Financial Management Services provider that supports people participating in self-direction programs. The Instructional Designer designs, develops, and maintains engaging, standardized training programs and resources that support operational excellence. The role develops training for specific programs and maintains or adjusts existing training as needed. Working with subject matter experts, leadership, and cross-functional stakeholders, the Instructional Designer translates business needs into learning solutions intended to improve performance, consistency, and outcomes. The position creates learning content and multimedia resources, selects suitable instructional approaches for instructor-led and self-directed learning, and ensures content aligns with operational standards and standardized processes. It also manages course updates, accessibility compliance, and version control; measures training effectiveness; and supports trainers and Operations teams preparing to deliver instructor-led, virtual instructor-led, and coaching sessions.

Requirements

3–5 years of experience designing and developing a variety of learning solutions.
Bachelor’s degree in Instructional Design, Education, or a related field.
Knowledge of instructional design approaches for developing system and process training courses.

Nice To Haves

Experience facilitating instructor-led training sessions (optional/desired).

Responsibilities

Partner with subject matter experts, leadership, and stakeholders to identify training needs and define learning objectives.
Translate complex processes and business rules into clear, actionable learning content.
Create multimedia training content, including gamification, video, audio, infographics, handouts, worksheets, presentations, and instructional guides.
Create storyboards, user flows, process flows, and site maps to communicate interaction and design ideas.
Select effective instructional approaches that blend instructor-led and/or self-directed techniques for each learning need, applying adult learning concepts.
Ensure training content aligns with operational standards and supports consistent execution.
Manage courses and updates, Section 508 compliance, and version control to ensure accuracy and accessibility.
Develop and implement methods to measure training effectiveness, such as assessments, surveys, and performance metrics.
Support trainers and Operations teams in preparing to deliver instructor-led training, virtual instructor-led training, and coaching sessions.
Keep training materials current, accurate, and aligned with standardized processes and business rules.