Training and Development Coordinator - Environmental Services

Mayo Clinic • Rochester, MN

9d • $67,454 - $101,213

About The Position

The Training and Development Coordinator manages, designs, develops, coordinates, and delivers training programs of varying sizes for Environmental Services. The role develops training plans for employees at different levels, from front-line team members through managers, and coordinates and oversees the training of department trainers. It applies established education principles, tracks new training methods and techniques, creates educational aids and materials—including training videos—and conducts annual department-wide assessments to identify learning needs. The coordinator evaluates program effectiveness and recommends improvements, works with internal and external resources and subject matter experts on program design, and maintains current curricula and training records. The position leads orientation for new team members and may participate in interviewing and hiring, collaborating with Human Resources recruiters to improve departmental hiring processes. Occasional irregular hours may be needed to provide education to off-shift employees.

Requirements

• Bachelor's degree in education, business, or a related field and two years of experience; or an associate degree and four years of experience; or six years of experience, including at least one year in a leadership role and one year of demonstrated presentation or training experience.
• Ability to plan and execute multiple training events.
• Ability to establish and maintain effective interpersonal skills.
• Excellent verbal and written communication skills.
• Knowledge and proficiency in computer skills, including word processing, spreadsheets, and surveys.
• For the Facilities section, Certified Healthcare Facilities Manager (CHFM) certification is required within two years of accepting the position.

Nice To Haves

• Management experience.
• Teaching or training experience.
• Working knowledge of hospital operations and patient flow.
• Knowledge of Mayo facilities and operations.
• Website administration experience.
• For Environmental Services, Certified Healthcare Environmental Services Professional (CHESP) certification is helpful.
• Certificate of Mastery in Infection Prevention for Environmental Services Professionals (CMIP) is preferred.

Responsibilities

• Manage, design, develop, coordinate, and conduct large- and small-scale training programs.
• Develop training plans and programs for front-line team members, assistant supervisors, supervisors, and managers.
• Coordinate and oversee the training of department trainers.
• Apply education principles and track new methods and techniques.
• Design and prepare educational aids and materials, including educational and training videos.
• Conduct annual department-wide assessments and identify education and training needs.
• Assess training program effectiveness and recommend improvements.
• Partner with internal and external resources and subject matter experts on training program design.
• Maintain updated educational and training curricula and records.
• Lead orientation for new team members and potentially participate in interviewing and hiring.
• Collaborate with Human Resources recruiters to improve departmental hiring processes.
• Occasionally work irregular hours to provide education to off-shift employees.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Affordable vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time