Training and Development Coordinator - Environmental Services

Mayo Clinic • Rochester, MN

9d • $67,454 - $101,213

About The Position

The Training and Development Coordinator manages, designs, develops, coordinates, and conducts large- and small-scale training programs for Environmental Services. The role maps out training plans and develops programs for employees at different responsibility levels, including front-line team members, assistant supervisors, supervisors, and managers. It coordinates and oversees the training of department trainers, applies established education principles, tracks new methods and techniques, and creates educational aids and materials, including training videos.

The coordinator conducts annual department-wide assessments to identify training needs, evaluates program effectiveness and recommends improvements, partners with internal and external resources and subject matter experts on program design, and maintains current curricula and training records. The role leads new-team-member orientation, may participate in interviewing and hiring, and works with Human Resources recruiters to improve department hiring processes. The position may occasionally require irregular hours to provide education to off-shift employees.

Requirements

• Bachelor's degree in education, business, or a related field and two years of experience; or an associate degree and four years of experience; or six years of experience, including at least one year in a leadership role and one year of demonstrated presentation or training experience.
• Demonstrated ability to plan and execute multiple training events.
• Ability to establish and maintain effective interpersonal skills.
• Excellent verbal and written communication skills.
• Knowledge and proficiency in computer skills, including word processing, spreadsheets, and surveys.
• For Facilities: Certified Healthcare Facilities Manager (CHFM) certification is required within two years of accepting the position.

Nice To Haves

• Management experience.
• Teaching or training experience.
• Working knowledge of hospital operations and patient flow.
• Knowledge of Mayo facilities and operations.
• Website administration experience.
• For Environmental Services: Certified Healthcare Environmental Services Professional (CHESP) certification is helpful.
• Certificate of Mastery in Infection Prevention for Environmental Services Professionals (CMIP) is preferred.

Responsibilities

• Manage, design, develop, coordinate, and conduct large- and small-scale training programs.
• Map training plans and develop programs for front-line team members, assistant supervisors, supervisors, and managers.
• Coordinate and oversee training for department trainers.
• Apply proven education principles and track new training methods and techniques.
• Design and prepare educational aids and materials, including training videos.
• Conduct annual department-wide assessments and identify education and training needs.
• Assess training-program effectiveness and recommend improvements.
• Partner with internal and external resources and subject matter experts on training-program design.
• Maintain updated training curricula and records.
• Lead orientation for new team members.
• May participate in the interviewing and hiring process.
• Collaborate with Human Resources recruiters to enhance and improve department hiring processes.
• Occasionally provide education to off-shift employees during irregular hours.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level