Training and Certification Advisor - YUL

GardaWorldMontreal, QC
Hybrid

About The Position

The Training & Certification Advisor supports the Training & Certification Manager in various tasks related to training coordination, qualification tracking, scheduling, and documentation. This role coordinates attendance in training classes, modifies schedules for training purposes, maintains qualification tracking systems, advises internal departments and CATSA of training schedule plans, files training documents, and assists with internal and external audits of training documentation.

Requirements

  • Post Secondary diploma or degree or equivalent work experience.
  • A minimum of 2-3 years of experience in the aviation or security industry.
  • A minimum of 2 years of experience in a training and curriculum development role.
  • Exceptional ability to communicate with client and colleagues.
  • Fluency in French, spoken and written, is required
  • Demonstrated ability to develop and implement action plans that achieve objectives.
  • Experience and track record leading, motivating, and coaching people.
  • Strong commitment to teamwork.
  • Ability to work under pressure and handle stressful situations.
  • Requires minimal direction to complete more complex tasks; completes routine tasks with little or no supervision.
  • Intimate understanding of the aviation security screening industry.
  • Understanding of administrative processes related to business practices (e.g., payroll, billing, hiring, etc.)

Nice To Haves

  • Fluency in English, spoken and written, is an asset

Responsibilities

  • Liaise with the training delivery teams to plan the occurrence of monthly and annual training classes.
  • Collaborate with base General Managers and Resources Teams to identify qualification deficiencies and training requirements.
  • Coordinate the attendance of Screening Officers in each training class.
  • Modify Screening Officers' schedules to reflect training attendance.
  • Coordinate the completion of the Training Representatives' schedule.
  • Assist the Training and Certification Manager with maintaining the integrity of qualification and certification tracking systems.
  • Ensure accurate and up-to-date records of training completion, certifications, and qualifications.
  • Monitor qualification deficiencies and work with relevant teams to address training needs.
  • Advise internal departments and CATSA of training schedule plans as required, ensuring timely and effective communication.
  • Provide regular reports to the Training and Certification Manager on training attendance, scheduling, and any issues or concerns.
  • File training documents, ensuring all paperwork meets organizational standards.
  • Maintain organized and secure records of training documentation and certifications.
  • Assist with internal and external audits related to training and certification processes.
  • Collaborate with auditors and provide necessary documentation and information as requested.
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