Training Advisor
About The Position
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Training Advisor What does a successful Training Advisor do at Fiserv? You will provide insightful and effective learning experiences for Fiserv’s SMS Partner organizations. You will review and enhance the components of learning programs including facilitation, logistics, content, curriculum, and evaluation. You will partner with internal and external leaders and various stakeholders to ensure programs you manage are aligned to Merchant Solutions’ business objectives.
Requirements
- 4+ years of experience in Learning & Development
- 2+ years of experience in Financial/Merchant Services or industry
- Bachelor’s Degree in relevant field (Business Management, Marketing, HR, Education) or equivalent work experience
Nice To Haves
- Experience with LMS
- Knowledgeable SharePoint administrator
- Formal facilitation certifications by accredited vendors
- Software sales and/or product management experience
- Experience working with the Clover solution
- Experience/knowledge in merchant service sales process, tools, systems & products
Responsibilities
- Design, develop and facilitate onboarding and continuing education programs for SMS Partner organizations
- Partner with product, process & sales enablement subject matter experts to ensure continuous updates to all content within new partner and continuing education programs
- Develop digital content and assets to enhance learning
- Evaluate program feedback and align results via performance consulting with Sales/Service bank leadership and other stakeholders
- Drive strategic outcomes aligned to key segment initiatives for desired competencies and skills
Benefits
- annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
